Resident Portal - Rent payment & maintenance requests

The ResidentPortal app offers a user-friendly solution for residents to pay their rent, report maintenance issues with accompanying photos, and engage with their apartment community directly from their smartphones.

With this app, users can easily make rent payments through a simple tap, manage both single and recurring payments, and receive notifications reminding them when rent is due (see below for essential features).

The functionality of the ResidentPortal app can be customized based on your residence. Customizable property elements include payment options, payment schedule, complete payment requirements, and availability of maintenance request submissions.

ResidentPortal App Features:

• Make a One Time Payment - Quickly process a one-time payment using the trusted payment system you are familiar with.

• Add/Delete Recurring Payments - Set up new automatic payments effortlessly, ensuring timely rental payments.

• One-Tap Pay - Effortlessly pay rent with a single tap directly from your smartphone. The app retains your last used payment method and displays your exact balance owed.

• RentNotify - Provides push notifications to remind users to make their rent payments.

• Contact Property - Reach out to your property management straight from the app. It will automatically connect you to the appropriate after-hours contact when the office is closed.

• Submit Maintenance Requests - Report maintenance issues directly through the app.

• Take a Picture of the Problem - Capture images of maintenance concerns using your smartphone camera without exiting the app.

• Fingerprint Authentication - After the initial setup, securely access the app by scanning your fingerprint.

Please remember: The ResidentPortal App is exclusive to residents living in properties that utilize Entrata's ResidentPortal and ResidentPay services.

Convenience your residents will love

ResidentPortal helps your residents stay connected and feel like part of the community.

Easy enrollment

Secure login

Event calendar

Contact forms

Maintenance requests

Rent payments

Entrata's ResidentPortal is a powerful tool that transforms the resident experience while streamlining operations for property managers. It provides a convenient, self-service platform for residents to pay rent, submit maintenance requests, communicate with property staff, and access important documents. By empowering residents to manage their accounts online, ResidentPortal reduces the burden on property management staff and frees up valuable time.

For property managers, ResidentPortal offers a centralized hub for managing resident information, tracking communication, and automating key tasks. It simplifies rent collection, streamlines maintenance workflows, and improves overall operational efficiency. The portal also provides valuable insights into resident behavior and preferences, allowing property managers to tailor their services and communications for enhanced resident satisfaction.

With its user-friendly interface and comprehensive features, ResidentPortal is an essential tool for any property management company looking to elevate the resident experience, improve operational efficiency, and foster a thriving community.