Saudia - Flight booking & tracking

The mobile application provided by Saudia offers passengers a sophisticated and top-notch platform for booking, managing trips, checking in, and more. ALFURSAN members can access a dashboard containing vital account details easily accessible on their devices, making this app the ultimate travel companion.

FAQs:

- If I entered the passenger’s name incorrect, what should I do?

- You should visit Saudia city ticketing office or calling the telephone sales centers.

- How many passengers I can book for in one booking reference through Saudia website?

- You can book up to 9 passengers maximum (adults or children), Saudia website allows adding one infant per adult passenger.

- What is the time limit for domestic flights?

- Two hours from the moment you create the booking.

- Do I need to pay to sign up to AlFursan Program?

- No. There are no sign up costs or fees when joining AlFursan. The program is free to join.

- What happens after I enroll as a member? 

- Once you have completed all the sign-up prompts and successfully enrolled to the program you will be sent a confirmation email. This email will confirm your membership by presenting your AlFursan member number.

- Can I choose my favorite seat through Saudia website?

- Yes, you can through seat allocation service that is available through Saudia website.

Awards

Saudia was named the World's Most Improved Airline' for 2017 and 2020 by SkyTrax.

In-flight services

The inflight magazine of Saudia is called Ahlan Wasahlan (أهلاً وسهلاً "Hello and Welcome"). No alcoholic beverages or pork are served on board in accordance with Islamic dietary laws. Selected Airbus A320, Airbus A330-300, Boeing 787-9, Boeing 787-10, and Boeing 777-300ER aircraft are equipped with Wi-Fi and mobile network connectivity on board. Most aircraft also offer onboard specialized prayer areas and a recorded prayer is played before takeoff.

Characteristics:

Flight Booking & Ancillary Purchases:

- Swift and seamless flight booking process.

- Passenger information is saved on the device for convenience.

- Additional services like Extra Legroom Seats, WiFi, Fast Track, and Extra Baggage can be acquired.

- Payments accepted through Visa, Master Card, American Express, MADA, or SADAD.

Check-In:

- Online check-in with instant access to boarding passes. Users can view digital passes on the app or receive them via SMS/email.

- Check-in all passengers up to 60 minutes before departure.

- Boarding passes stored offline on the device.

- Access additional services such as hotel reservations and car rentals conveniently in one place!

ALFURSAN Dashboard:

- Instant ALFURSAN enrollment once passenger details are added during flight bookings.

- Manage and update personal ALFURSAN profile.

- View accrued miles and rewards.

- Review flight history.

My Bookings & More:

- Easily access and store all externally made bookings on the device.

- All management actions like changing seats or adding baggage are consolidated in one place.

- Simplified rebooking process and add-on purchases to streamline journeys.

- Secure an upgrade offer for your cabin during booking management.