SBB Mobile - Train schedules & tickets

SBB Mobile: your personal travel companion for public transport.

Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more.

The heart of the app is the new navigation bar with the following menu points and content.

- Plan

• Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.

• Buy your ticket for all of Switzerland in just two clicks. Your travelcards on the SwissPass are applied.

• Travel affordably with supersaver tickets or Saver Day Passes.

- Trips

• Save your trip and get all the necessary information during your journey under ‘Single Trips’: from departure and arrival times, platform information, and service disruptions to train formations and walking routes.

• Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions.

• The app escorts you door to door while traveling and provides information about delays, disruption, and interchange times via push notification.

- EasyRide

• Check in, hop on, and head off – across the entire GA Travelcard network.

• EasyRide calculates the correct ticket for your journey based on the routes you traveled and charges you the relevant amount afterward.

- Tickets & Travelcards

• Display your public transport travelcards digitally with SwissPass Mobile.

• It also shows an overview of your valid and expired tickets and travelcards on the SwissPass.

- Shop & Services

• Quickly and easily buy regional transport tickets and Day Passes for the GA Travelcard area without having to look at the timetable.

• In the ‘Services’ section, you can find many useful links about travel.

- Profile

• Easy access to your personal settings and our customer support.

FAQ

1. How do I search for an international connection in the SBB Mobile app?

In the standard timetable, you can search for a connection by entering the departure and destination stations using the keyboard.

The touch timetable is the personalised alternative to the standard timetable. The stops you travel to most often are automatically saved on the dynamic tiles. The touch timetable therefore adapts to suit your needs as they change. However, you can also create individual tiles according to your own requirements and personalise them with photos.

All timetable functions can be found in the ‘Plan’ tab.

2. Where can I find price information for an international journey using SBB Mobile?

Once you have selected the connection and entered the passengers, click on the ‘Continue’ button to access the overview of offers for the outward journey and display the prices for 1st and 2nd class.

Please note the conditions and validity for each offer. More detailed validity and exchange/refund conditions can be viewed via the ticket details and the info symbol.

If there are no offers for the connection selected (e.g. because the connection is already fully booked), alternative connections will be suggested.

3. How do I save a trip?

- Search for the connection you want.

- On the connection overview, save the connection by swiping from left to right.

- The connection is automatically transferred to the ‘Trips’ tab.

You can now also save the connection by using the ‘Save trip’ button in the detailed view of the connection. This way, you can save several connections without always having to start the search again.

If you buy a ticket, the connection is automatically transferred to the ‘Trips’ tab.

4. How do I buy a ticket with SBB Mobile?

Once you have selected the connection you want, you can swipe on the connection from right to left to start the purchasing process. 

Alternatively, you can also open the detailed view of the connection and start the purchase process by clicking on the ‘Tickets from CHF xx.xx’ button.

Data security and permissions.

What permissions does SBB Mobile need and why?

- Location

For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable.

- Calendar and email

Save connections in your calendar and send them by email (to friends, an external calendar). SBB Mobile requires read and write permissions to import your desired connection into the calendar.

- Camera access

SBB Mobile needs access to your camera to take pictures directly in the app for your personalized touch timetable.

- Internet access

SBB Mobile requires internet access to search the timetable and for ticket purchases.

- Memory

For offline functions such as station/stop lists, connections (history), and purchased tickets, SBB Mobile needs access to your device's memory (for saving app-specific settings).