Segari - Supermarket at Home

Looking to replenish your fridge or essential home supplies? Craving a homemade meal but missing key ingredients? Struggling to find time for grocery shopping? Enter Segari, your solution for seamless shopping needs!

Avail of complimentary delivery for your initial three orders and explore daily promotions tailored just for you.

Why Opt for Segari?

🥭Quality Assurance Guarantee - With a meticulous 4x quality check, Segari is dedicated to supplying top-tier products. Encounter a subpar item? Rest assured with our money-back assurance. Just click a picture, WhatsApp us, and we'll make it right!

🥭Over 10,000 Daily Items - Discover a diverse array of veggies, fruits, meats, cleaning essentials, beauty and wellness products all in one spot.

🥭Speedy 30-Minute Delivery - Enjoy swift 30-minute delivery service from Segari, complete with flexible scheduling options to cater to your timetable.

How to Make a Purchase:

1.Get the Segari app

2.Input your location and preferred delivery timing

3.Browse and select your desired items, adding them to your virtual cart

4.Head to the checkout page to pick your payment method

5.Voilà! Your order will be at your doorstep at the scheduled delivery time.

Don't miss out—download the Segari app today to discover the ease and convenience of online shopping!

Tips for Creating Attractive Online Invoices for Fruit and Vegetable Suppliers

In the increasingly advanced digital era, various innovations have changed the way business is done, including in terms of creating invoices. As a fruit and vegetable supplier, you must be wondering "how do you create an attractive online invoice for fruit and vegetable suppliers so that customers can pay you quickly?" because you are used to using physical invoices.

Basically, an invoice is a payment collection tool for your customers that contains the amount and due date that they must pay. Well , by creating an attractive online invoice, you can give your business countless benefits, you know .

Because, by making an attractive online invoice, you can indirectly provide inspiration and leave a positive impression because the business you manage reflects professionalism. So it gets paid quickly too, right ?

Well , here are some tips for creating an attractive online invoice for you as a fruit and vegetable supplier so that customers can pay you quickly. Read more below, okay !

Choose the Right Invoice Software

It is very clear, you must choose the right online invoice software that suits your needs as a fruit and vegetable supplier. The point is, make sure you choose software that is easy to use, has complete features, and so on.

Choosing invoice software is very vital, so if possible choose software that has a good level of security. Especially as a fruit and vegetable supplier, also choose one that can be connected to stock management and is integrated with a simple accounting system.

Also, don't forget to choose invoice software that provides various attractive invoice templates and gives a professional impression. So you just have to choose the one that best suits your business needs !

Professional Invoice Design

Also consider choosing invoice software that provides professional invoice designs, so you can create invoices using your company logo, which also allows you to choose the colors that best suit your business brand, and arrange a neat and easy-to-read layout.

Also, see if the available designs include relevant information, such as company name, address, phone number, and website. Make sure all of this information is easy to find and clearly visible on your online invoice.

Choose Software that is Integrated with Various Payments

Online Invoice Software Integrated with Various Payment Methods

There is invoice software that is integrated with various payment methods. So, you can make it easier for your customers to make payments with any method they want, such as bank transfer, QRIS, credit card, Virtual Account , and so on.

For example, your customer wants to make a payment with a credit card. No need to worry, if you choose to use software that is integrated with credit card payments, the money will safely go directly into your account.

Moreover, this can also be a win-win solution for you and your customers. You can pay your bills on time, while your customers cash flow their business because with a credit card they can arrange and add a longer payment period, usually 30 to 45 days depending on the credit card they use.

Attach Detailed Information or Notes

As a fruit and vegetable supplier, you will definitely need to include the product name, quantity, price per unit, and subtotal for each item ordered by your customers. Therefore, you need to choose an invoice software that allows you to attach detailed information or notes.

For example, if there are additional costs, such as shipping or taxes, you can include this information and the total bill will be calculated automatically. That way, you don't have to worry about making a mistake in the payment amount.

That's the tips for making an attractive online invoice for you as a fruit and vegetable supplier so that customers pay you quickly. By implementing the tips above, it is hoped that it will improve your business image, yes!

Not only that, with an attractive online invoice, it is also expected to strengthen your relationship with customers, retain existing customers, and of course attract potential customers. So , when are you going to make an attractive online invoice?

Interview Questions and Summary of the Users — Segari

Then I synthesized all the valuable data I have collected into an Affinity Diagram using Figjam. Through the research, I gathered more insights around:

1. The users: are they the Cook or just the Shopper?

2. Consideration and behavior when grocery shopping: Get things done, Deals, Convenience.

3. Their pain points: Unavailable items and promotions, incomplete products

4. Their hopes on how to improve their Online Grocery Shopping Experience: More complete items, more deals, cooking inspiration

To understand more, here I mapped out the Segari’s in-app User Flow & Customer Journey to tie the overall experience. Please note that these screens are taken on September 2023, so it may has been updated by the time you read this.

Then, I put these flows and touchpoints into a Customer Journey to learn the end to end process and challenged myself to improve the ups and downs on their journey.

Customer Journey — Segari

Problems to Opportunities

I have discovered 2 main problem areas that users encounter in the online grocery shopping experience:

Deciding what to Buy for a One Time Checkout: The items would be mixture of ingredients that are out of user’s possession, on attractive sale, or even haven’t crossed on users’ mind. This would take a lot of user’s attention & time if they don’t have their shopping list ready with risks of forgetful items and ingredients freshness longevity.

Getting the Best Deal: Segari frequently offers seasonal ingredients discounts and various payment method cashbacks. However user have to check the promotions outside the app (browser articles and social media) and apply the code manually during their checkout. Those who are not aware or forgetful are at disadvantage due to missed opportunities of getting cheaper prices and saves up.

*Problem Areas Marked in Red — Segari

The repetitive needs of meal planning & groceries shopping have pushed users to become more creative and demanding in the process. Giving them a boost of inspirations and automation help would be a great aid.

1. Same orders, same input speed: What if we can automate what customers need to buy based on their customs & behaviors? (i.e. Buy Eggs & Milk every 2 weeks)

2. Same menus, boring appetites: What if we can spark ideas for interesting ingredients or recipes to try for the next meal?

3. Back and forth task: What if we can let users find deals at the right time, or even auto-apply them?

Competitive Benchmarks

Benchmarks to other apps help me a lot in these process. I remember using other apps with similar feature that may answer these problems and achieve the goals.

GoFood Shopping Cart Behavior: Use of floating carts where user can see the Cart Quantity and Subtotal without having to move to different page yet.

GoFood, GrabFood, and Cookpad: Spark Ideas through recipes that are easy to find and personalized. Additional Food categorization in Segari would be a aid to filter down the search process in finding a recipe that suits their taste, cooking proficiency, or even available cooking utensils.

Grab Auto Apply Vouchers: Users may not need to check on the payment method promotions until they are on the checkout page. So to avoid getting back to previous page to check what are the promo codes, auto apply & easily access these vouchers TnC like Grab does.

Let’s discuss them part by part.

Idea 1 — Improvement on Segari’s Homepage

First, I need to update the Homepage to include less scattered promotion banners, so Product Cards can show up above the fold in mobile size.

Also I would add a Cart Summary containing quantity & subtotal amount of the items in Cart. This floating cart shows up whenever user adds item to their cart. will be hidden when user is browsing (i.e. scrolling the page) to avoid distraction and maximize the viewport.

Idea 2 — Improvement on Recipe Pages

Second, I like that Segari already have the Recipe page. It has the opportunity to spark dishes ideas to the users, which leads them to buying the ingredients needed to create the dish.

For the improvements on this Recipe menu, I added more advanced Recipe Categorization, Search, Filter, and Save Recipes function. On the Recipe Details page, I also put options for watching video tutorials as it can be more engaging & easy to follow by users.

Idea 3 — Improvement on Voucher Codes Application

Last but not least, I also plan to improve the Voucher applying system. Previously users need view available voucher codes on the last banner on the Homepage, and apply them manually on the Cart page.

I want the users to browse and apply voucher codes easily without having to leave the Cart page. So, I decided that the system should help to automatically apply the best deals (saves the most) that the users are eligible for.