Sennheiser Smart Control - Headphone control customization

The all-new Smart Control app offers effortless sound control and personalization for Sennheiser headphones and the AMBEO Soundbar, all conveniently accessible from your mobile device. The modern design includes innovative features such as Sound Check, which tailors the audio experience to individual hearing, and Sound Zones that adjust the sound based on your location. 

Users can also create accounts to easily customize sound settings across all Sennheiser devices

- Smart Control app – Effortless sound control and personalization for Sennheiser headphones and the AMBEO Soundbar

- Easy to use Equalizer – Intuitively adjust sound using EQ presets

- Sound Check – Guide to finding optimal EQ settings for your hearing

- Sound Zones – Automatically adjusts settings for your current location

- Noise Cancellation and Transparent Hearing functions – Easily activate and configure sound features

- Enhanced user experience – User accounts enable seamless transfer of settings between devices

- Discovery area – Stay updated on product news and access to the Sennheiser web store

- Detailed product information – Digital user manuals available on-the-go

- Software updates – Keep your device up-to-date with the latest firmware through Smart Control

COMPATIBILITY: 

MOMENTUM SPORT, MOMENTUM True Wireless 4, ACCENTUM, MOMENTUM 4, MOMENTUM 3, MOMENTUM True Wireless 3, MOMENTUM True Wireless 2, CX400BT, MOMENTUM True Wireless, Soundbar Plus, Soundbar mini, Soundbar Max, PXC 550, PXC 550-II, CX150BT, CX350BT, HD458BT, HD350BT, HD450BT, HD450SE, CX True Wireless, CX Plus True Wireless, and more products to be added.

Features

The all-new Smart Control places effortless sound control and personalization for your Sennheiser headphones and the AMBEO Soundbar in the palm of your hand. With a fresh, modern design, Smart Control introduces exciting new features such as Sound Check to help discover the best EQ preset for your taste and Sound Zones that adapts the sound and settings to your location. The app also provides user accounts to make it easier to enjoy sound your way on all your devices.

Smart Control App

Effortless sound control and personalization for Sennheiser headphones and the AMBEO Soundbar

Keep your product up-to-date

Smart Control provides the latest software and firmware updates for your product

Easy to use Equalizer

Quickly choose the perfect sound with intuitive EQ and presets

Sound Check

Guided process helps you find the best EQ setting for your taste

Sound Zone

Automatically selects your preferred settings for your current location

Access to Noise Cancellation and Transparency Mode functions

Intuitively activate and configure sound functions for a more personal user experience

FAQ

Are all Sennheiser products supported by the Smart Control App?

No, the app does not support headphones launched before 2018 (including HD 4.40BT, HD 4.50BTNC, M2, CX6.00, CX7.00), with the exception of the PXC 550 Wireless.

Following products are already supported: MOMENTUM Wireless, MOMENTUM True Wireless 2, CX400BT, MOMENTUM True Wireless, AMBEO Soundbar, PXC 550, PXC 550-II, IE80S BT, CX150BT, CX350BT, HD458BT, HD350BT, HD450BT, CX True Wireless, CX Plus True Wireless.

All new Bluetooth products which will be launched in the future will be also supported by the Smart Control app.

Can I use the app without having a Sennheiser product?

Yes, you can browse on the discover page and get latest news from Sennheiser or check the user account where you check sign in for the newsletter. But, of course there are much more configurations options with Sennheiser products.

Why doesn't the Smart Control App find my device?

There could be several reasons for it. Please check following:

- Ensure the product is nearby and turned on

- Make sure Bluetooth is turned on your smartphone

- Only on iOS: App will ask you by the first launch to allow the app access Bluetooth.

- Check in the smartphones settings if this permission is in place.

- If you were already connected with this product and removed it from the device list, ensure you removed all product items also from the Bluetooth menu of your smartphone. Otherwise app will not be able to connect this product again.

- Only Android: Smart Control uses BLE scan to find your product. Android requires location access in order to run BLE scan. Please make sure app has permission to access location in order to scan for new products. Once your product is found by the app and connected once, you can switch location access again. Smart Control app will not collect or track your location for any other reasons, except you use the Sound Zones features where location access is required.

- If you want to connect a Soundbar, enable access to local network.

Why do I need a Sennheiser user account?

A Sennheiser account is not required to use your product or the main features of your companion app. Access to important features like the EQ or firmware update is available without being logged in. However having a user account has certain benefits. Some features like the new Sound Check are only accessible if being logged in. In the future, when logged in, other settings like EQ presets will also be saved in your account and made available on other devices.

What will my data be used for?

If you have given consent to being contacted through your e-mail address or phone number for marketing purposes, you will receive regular marketing updates from us. You can withdraw your consent anytime from the account screen in the Smart Control app. For a detailed explanation on the processing of your data, please read the privacy policy.