SkipTheDishes - Order food delivery

In a world plagued by traffic, lengthy wait times, and endless lines, we're dedicated to helping you fast-track to the best parts.

Skip is a proudly Canadian delivery app trusted by over 5 million customers and 50,000 retailers nationwide. Serving more than 450 cities and towns across Canada, Skip allows you to order from anywhere and have your desired items delivered straight to your doorstep, be it your home, condo, apartment, workplace, hotel, or motel.

From morning coffee to late-night snacks, sushi dinners to burger cravings, groceries, pharmaceuticals, alcohol, personal items, flowers, pet supplies, and much more, Skip makes ordering from your favorite restaurants and stores effortless throughout the day.

Key Features:

- Accumulate Points with orders, exclusive offers, and partner promotions. Order, accumulate, save.

- No sign-up or monthly fees required; simply create a Skip account.

- Enjoy $0 DELIVERY FEE (with minimum order) when you choose select restaurants and stores near you offering free delivery with a minimum purchase.

- Keep track of your order through real-time updates and live GPS tracking.

- Convenient payments can be made by securely saving your debit or credit card information in the app.

Food & Grocery Options:

- Indulge in diverse cuisines, from Chinese and Italian to Indian and Mexican dishes, available for delivery from your go-to restaurants or new neighborhood favorites.

- Access grocery delivery for essentials like milk, coffee, bread, and more from convenience stores.

Additional Services:

- Effortlessly reorder your favorite dishes using the 'Reorder' button in your order history.

- Choose from a wide selection of local restaurants or popular national chains like McDonald’s, Tim Hortons, Wendy’s, and more for delivery.

- Opt for Pickup for immediate takeout options when you're in a hurry.

Extras:

- Easily plan ahead with preorder options.

- Sign up for emails to receive updates on special offers.

- Provide feedback on your delivery experience by reviewing restaurants, stores, and couriers.

Customer Support:

- Connect with live chat support within the app for any queries or assistance you need.

FAQ

How do I make an accessibility accommodation request when placing an order?

Skip is committed to communicating with persons with disabilities in formats that take into account their disability and accessibility needs and, whenever possible, in the manner they request.

With Contactless Delivery, the courier will leave your order at your doorstep to limit unnecessary contact. You can request that your courier call or text you when the food is delivered at your requested location. Make sure the phone number on your Skip profile is accurate and that you or your support person track the status of your order.

Is it okay for a friend or support person to place or receive a SkipTheDishes order on my account?

A person with a disability may be assisted by a support person in order to access goods or services through SkipTheDishes. For example, a customer who experiences a communication barrier when attempting to place an order may use a support person to place an order on their behalf.

What is Contactless Delivery?

Contactless Delivery is an easy way to get food delivered that limits unnecessary contact between customers and couriers. As part of our commitment to the health and safety of our network, all food delivery orders* are now Contactless to provide our users with a delivery experience they can feel confident in.

How does Contactless Delivery work?

With Contactless Delivery, the courier will leave your order at your doorstep to limit unnecessary contact. Make sure you check that the phone number on your Skip profile is up-to-date - your courier may call you when the food is delivered. Don’t forget to keep your eye on the order tracker for real-time updates!

How do I order with SkipTheDishes?

Step 1: Choose a restaurant

Begin by entering your address on the homepage and press “Find Restaurants In Your Area”. SkipTheDishes will display the restaurants that deliver to your location or are available nearby for pickup. You can indicate what time you would like the food and whether it is for pickup or delivery. You’re ready to pick the restaurant you want to order from.

Step 2: Place order

Once you’ve selected your restaurant, it’s time to choose your food. Browse the restaurant’s menu and select your food and drink choices. Once you’ve finished adding your favourite meal items, press the “Checkout” button. Don’t forget to add cutlery to your order!

Step 3: Checkout

Confirm your order and choose to either pay online or with cash upon pickup or delivery. Your order is immediately sent to the restaurant. Once your order is placed, you’ll be taken to the Order Tracker, where you’ll receive live order updates and real-time GPS tracking of your assigned courier. Accidentally closed the Order Tracker? Just click on the “Track Your Order” link provided in your confirmation email or click on “Order History” section of your SkipTheDishes Account and click on “Track Order”.