SmartNas - Revamped FreshLook App

The app is good when it works. Most times, instead of showing my balance and services, it displays a blank page. I mainly use this phone for my kids' online classes, but sometimes we get cut off due to "daily data limit" restrictions. It's frustrating because I still have a lot of data left based on the Smart app. Why can't I access what I've paid for?

Smartthom Morning only lasts for less than a day after a week. The app keeps showing "Error" when I try to use main balances for subscribing. Every time I try to resubscribe using main balances, it malfunctions and depletes all my balance. Customer service is hardly reachable during business days, and when I do get through, the staff are rude. Smart doesn't deserve one star - they should receive five stars for deducting money without any warning beforehand. They are like a thief company!

Changed my smart account ownership from my dad to me. Can't get the smart confirmation code for app login. Tried everything, even went to an official store midtown. The app sucks. Messages taking forever to come. Even with full reception and wifi calling on. Causing problems with apps that need quick confirmation codes.

The app is awesome! It helps users track and follow their plans. I have a suggestion though - it would be even better if you could add more functions. For example, allowing us to add multiple or dual SIM accounts in one mobile app, similar to the Cellcard app. Nowadays, people are using more than one SIM card or even having two SIM cards from the same company.

This app is awful. I only gave it one star, which was being too kind. Today I tried to renew my plan and paid through ABA. But when I renewed it, my Sim card got deactivated completely. This has happened for the second time in six months. I'm currently in a Covid red zone, so I can't go to a store. The online and phone customer service is one of the worst I've dealt with. Terrible. I've been a customer for three years, but no more.

The app is good, but it should provide a warning about using the main balance and offer the option to renew the previous plan. Hopefully, the app can be improved, but overall, it's still a great app.

The app works well, but if you have any issues that require customer service assistance, it's tough luck...

The app is good. But the SIM card disabling itself every few days is annoying. It should notify me when it needs to be replaced. Not ideal for a company with only 2 stars.

Pop-up ads are really irritating and not suitable at all. They can cover the whole phone screen even if you haven't opened the app. The pop-up ads should be taken out.