Spin - Shared electric transportation

Spin is revolutionizing urban transportation by offering shared electric micro-mobility options as an alternative to traditional forms of city travel. Our primary goal is to partner with cities and create the safest, most equitable, and sustainable mobility solution for communities. By downloading our user-friendly app, you gain access to thousands of emission-free Spin scooters and bikes nationwide, contributing to cleaner air during your rides.

What is Spin Scooters?

Spin Scooters is an electric scooter-sharing company headquartered in San Francisco. Founded in 2017, it has become a leading micro-mobility company, aiming to be carbon-negative by 2025.

Originally a dockless bike-share service, Spin shifted focus to electric scooters, especially after being acquired by Ford. This move allowed the improvement of scooter quality, safety, and range.

How Much Do Spin Scooters Cost?

Spin Scooters offers a straightforward pricing structure: a $1 unlocking fee per ride, coupled with a variable per-minute rate ranging from 15 to 40 cents, depending on the city.

This fee applies regardless of the distance traveled or the ride duration. For instance, if you take a 30-minute ride in a city where the per-minute cost is 25 cents, your total cost would be $8.50.

Keep in mind, there are additional fees for rentals that exceed 24 hours.

Regarding payment, Spin provides flexibility with options like credit/debit cards and in-app wallets. They also periodically offer promotional codes and discounts to users, adding value to the service.

It’s worth noting that Spin’s payment system requires users to add funds in $10 increments.

This could mean that some of the balance may remain unused, especially for occasional users, making other e-scooter services potentially more appealing for those who don’t plan to use Spin regularly.

Know Before You Go

Don't Obstruct Traffic

When you park your scooter or bike, be careful not to block other people's sight or movement. Avoid blocking sidewalks, entrance ramps, doorways, and bus stops.

Obey Local Traffic Laws

Always stop for red lights and stop signs. Go with the flow of traffic and always yield to pedestrians. Only one person per scooter, and riders must be 18 years of age or older. As a rider, you have the same rights and responsibilities as the driver. But you can have more fun.

Click Before You Pedal

Always wear a helmet when riding a Spin scooter. Safety gear is essential!

Spin Scooters on the Street

You are most visible to drivers when riding in bike lanes or streets. Riding on grass, gravel, or the edge of a sidewalk can cause you to lose control of your scooter or fall. Stay safe and stay off the sidewalk.

Meet the Vehicle

S-100 7th Edition with Spin Insight Level 2

S-100 7th Edition with Spin Insight Level 2 features a dual kickstaand for increased stability when parked, three independent braking systems, and dual suspension for smooth riding. Spin Insight Level 2, powered by Drover, allows for real-time sidewalk, bike lane, and proper parking detection. S-100 is certified for all applicable safety and equipment standards, including CE, UL, KBA, EMC, and more.

Spin 6

Designed for frequent use in urban areas, the Spin 6 is a more robust e-scooter providing a smooth experience and the highest level of compliance.  State-of-the-art features include turn signals for clearer visibility, bigger wheels and wider base board for stability, and a phone mount with wireless charging to help riders navigate and follow safety instructions.

How to Use Spin Scooters

Spin Scooters has an app that offers scooter rental services and allows you to request a ride. The Spin app is user-friendly and enables you to reap micro-mobility benefits, whether you’re a seasoned electric scooter driver or a first-time user. Here are the steps to use the app.

1. Download the App and Sign Up

To sign up for the Spin scooter service, you simply need to download the Spin app from your Google Play Store or iOS App Store.

Once you open the app:

    Sign up with your Facebook account or email.

    Scan your driver’s license if prompted by the app. This is only required in select cities due to local laws.

    Open your menu and select the “Balance” tab.

    Add your payment method — you can use your credit card, debit card, or Google Pay account — and load your first $10 into your balance. This currently unlocks a free first ride for new users.

While this process is pretty effortless, you should be aware of rider requirements hidden in Spin’s user agreement before actually using the service.

For example, Spin states that users must:

    Be at least 18 years old

    Wear a helmet and tied sneakers while using Spin scooters

    Inspect their scooter for proper charge and signs of excessive wear before operating

2. Locate Scooters

You can check the app for available scooters when you need a ride. The app shows the proximity of nearby scooters in real time, allowing you to choose the nearest and most convenient one for your upcoming journey.

3. Unlock your Scooter

Spin Scooters have scannable codes that you can scan using your camera. Once you reach the selected scooter, you can use your camera to scan the code on the handlebars to unlock the scooter.

This action initiates the pairing process between your app and the scooter. It will allow you to begin the ride and have the payment deducted based on the distance traveled.

Before you ride, you should check the scooter for safety. Ensure that the tires are properly inflated and there are no signs of damage.

You can also try the brakes to see if they’re responsive before you start your ride. If you notice any issues, you should report them through the app.

4. Start your Ride

When you unlock the scooter, it will emit a confirming beep, acknowledging that it has been properly paired with the app. Now, it’s time to press the throttle to start your ride.

While riding your scooter in the bike lane, you can check the app for real-time information about your ride, including the speed, distance traveled, distance remaining, and battery life. It’s important not to use your scooter in a no-ride zone to avoid getting into trouble.

The app also suggests the fastest and safest route to your destination, guaranteeing an efficient, eco-friendly ride.

5. End your Ride

After reaching your destination, park your Spin Scooter in a designated area where you’ll have access to Spin chargers or anywhere where it doesn’t block the way.

After that, you can click End Ride on your app to finish it safely. You’ll receive details about the completed ride, including the price deducted from your payment method.

Interested in having Spin scooters or bike-sharing available for your daily commute? Share your ride experience or provide feedback at support@spin.pm for additional information.