숨고 - Hire local pros

What should I do? Choose Somgo!

Nationwide lifestyle solution, Somgo, solves your dilemmas.

Moving, cleaning, interior design, lessons, design, development, find them all on Somgo.

📗 Instead of worrying about what to do at times like this, just choose Somgo!

• When you're not sure where to start with DIY interior, what to do for interior design? Choose Somgo!

• Still struggling with golf after N years as a beginner, what to do to improve your golf skills? Choose Somgo!

• Tired of using a translator for writing English emails, what to do for business English? Choose Somgo!

• Your pet's separation anxiety hoping someone could help, what to do for pet training? Choose Somgo!

📒 Feeling stuck, perplexed, or bewildered, find the expert you need on Somgo!

• Requesting a service on Somgo takes just 1 minute.

• Simply write up a request and we'll match you with the hidden masters you've been looking for.

• Check out the master's ratings and reviews, and try a 1:1 consultation right away.

• Conduct transactions easily with Somgo Pay, and trade securely with Somgo Guarantee.

📕 With a thousand lifestyle services available, there are moments in life when you'll surely need such services!

• From moving, cleaning, interior design, lessons, design, development, all found in one place - Somgo!

• 1.3 million masters providing a thousand lifestyle services are gathered on Somgo.

• Stop wasting time searching and comparing on your own! Save precious time with Somgo.

• You can also immediately use the service with direct purchase option.

📘 Register as a master and meet clients on Somgo!

• With a cumulative 22 million requests, 10 million customers have already found Somgo.

• Once you register your profile, customers will find you through Somgo.

• Chat or call, easily meet with customers.

• We automatically match you with the right customers through immediate estimates.

• Let's work together for the success of masters. If you face any difficulties, consult with our professional consultants!

📙 These are the kinds of masters already active on Somgo!

• Various cleaning and moving services such as interior design, moving, move-in cleaning, organization/storage, remodeling, packing moving, studio apartment moving, pet sitting, pest control, furniture production, and more.

• Various foreign language experts such as English tutoring, Chinese tutoring, Japanese tutoring, Business English, translation, interpretation, 1:1 English conversation, video English, etc.

• Various lesson masters including math, piano, golf, guitar, from one-on-one tutoring to group classes, hobby one-day classes, and expert teachers.

• Masters responsible for various events such as weddings, events, photography, wedding video shooting, hair, makeup, outdoor photoshoots, ensuring special days are taken care of.

• Business service masters offering professional services in consulting, marketing, finance, accounting, translation, and interpretation.

• Design, web development, app development, professional companies, and freelance masters are active on Somgo.

※ Access Permission Information ※

[Optional Access Permissions]

• Microphone/Nearby Devices/Phone: Used for VoIP calls between users within Somgo.

• Camera: Used to take and send photos while chatting with masters, or to take and set profile pictures.

• Storage Space: Used to transfer or store photos, videos, and files on devices within Somgo.

• Location Information: Used for location-based matching connecting masters and requesters within Somgo.

• Device Information: Used to gather information for smooth communication.

You can use the app without agreeing to optional access permissions

Somgo's access permissions support Android versions 6.0 and above, implemented with optional access permissions. If you are using a version below 6.0, individual permission settings may not be available. Verify whether your device manufacturer offers an operating system upgrade function, and if possible, we recommend upgrading to version 6.0 or higher.

Developer Contact:

415, Teheran-ro, L7 Gangnam Tower 5F, Gangnam-gu, Seoul

1599-5319

What is 숨고

Abbreviation for 'Hidden Master', HideGo is an expert matching service platform that has been in service since 2015 by Brave Mobile Co., Ltd. If you go to the website or application and fill out a simple request form, you can get a quote from a large number of hidden experts (experts) and compare and select the master.

The company explains that it can request necessary services from the point of view of the 'requester' and can use it as a market where it can meet consumers from the point of view of the 'master', but it has been criticized for the reasons of the following. For more information, see Controversy and user churn.

User Guide

How do I use the Alba category?

Fill out the request form in the Alba category and try to save Albasaeng!

Hide, select the Alba icon in the APP or website (PC) and click on the Alba you want. Or search for the Alba you want in the search bar at the top and fill out the request form for each service.

Requests can be sent free of charge, but you will need to hide and cash in order to proceed with the consultation with Master Alba.

Here's how to hide and recharge cash.

📱 Hide APP

   1. Click My Page at the bottom right

   2. Click Store

💻 Hide Website (PC) 

   1. Click on your profile picture in the top right corner

   2. Click My Page

   3. Click  soomgo.com Store

Even if you are matched with a master, your personal information will never be exposed.

If the master calls you, your contact information will only be exposed as a safe number, not your actual number.

However, please note that if you try to consult directly with the safe number logosu, your mobile phone number will be exposed.

The master will check the request sent by the customer and send the customer a quotation (quoted amount and profile) if the request is suitable for you.

You can get quotes from a wide range of experts within 48 hours. However, if you don't meet the requirements of your request, you may not receive a quote.

Even if the transaction does not proceed after chatting with the master, the hidgo cash that has already been used will not be compensated.

How do you connect with customers and masters in hidden?

Hidego is a platform that connects customers with professionals from 1,000 services.

If you need help to improve your life, please fill out a service-specific request form. 

Hidego will match your request to the masters who meet your request and conditions.

After confirming the matched request, the master proposes a quote for each service. The more detailed your request, the more you can get a quote from a large number of experts.

Once you have received a quote from a master, you can coordinate the details through chat consultation and telephone consultation. Once you have received a satisfactory offer, start trading with the master.

HidegoPay is a payment method used for transactions between customers and masters. It plays a role in preventing unsavory things that may occur during the direct trading process. 

HidegoPay has the effect of preventing customers from not receiving the service on the desired date even after paying for it, or from not receiving payment even though the master provides the service.

In addition, if you pay with hidgo pay, the hidgo guarantee benefit will be applied free of charge.

Hide doesn't charge any fees on the amount of transactions between the master and the customer. However, the master will pay a quotation fee to contact the customer. 

For a healthy transaction culture between customers and customers, please refrain from excessive requests for requests, unilateral loss of contact, and unreasonable service demands.

How do I trade with [Payment] coriander?

If you have agreed to trade with a master you met in Hidego, you can trade with Sumgo Pay or in person.

    [Direct Trading Method]

You can transfer the service payment to the personal account of the master or proceed with the transaction by payment on the spot.

    [How to trade with HigoPay]

HIMUGO provides settlement services between customers and customers through electronic payment gateways registered with the Financial Services Commission (hereinafter referred to as "payment processors").

1. Click 'Trade' at the top of the chat room

2. After payment is completed, proceed with the service with the master

3. After the service ends, click 'Confirm Transaction'

4. The paid service amount will be remitted to the master within 1 hour.

Take advantage of the benefits of the Hidego Guarantee for free with fast and secure hidgopay payment.

FAQ

What is the Hidden Guarantee?

The Sumgo Guarantee is a system that helps when the customer's property is damaged or the quality of service occurs due to the negligence of the master in the process of receiving the service using the Sumgo Pay safe payment.

Hidden and guaranteed are divided into the following two types depending on the damage claimed.

    [Property Guarantee]

In the event that the customer's property or possessions are physically damaged outside the scope of the service contract due to the negligence of the master during the service.

    [Money-Back Guarantee]

If the service is not performed in accordance with the contract or is arbitrarily interrupted in the middle of the process.

If you do not meet the contracted service scope, conditions, schedule, etc.

If you request correction of a major defect but do not do so within a reasonable time.

The service carried out through HidegoPay safe payment is automatically subject to the acceptance of the hidgo guarantee, and there is no separate sign-up process.

HideSurety is not insurance. If you want protection beyond what is covered by the guarantee, we recommend that you purchase insurance individually.

For the detailed conditions covered by the hide-and-guarantee guarantee, please refer to the post below or the terms and conditions.

What is a takedown?

If you write content that constitutes 1. defamation/infringement of other rights, 2. invasion of privacy, and 3.  copyright infringement, you may request that the post be temporarily suspended in accordance with other laws such as the Information and Communications Network Act and the Copyright Act.

In accordance with Paragraphs 2 and 4 of Article 44 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Company suspends the posting (temporary measure) of the requested posting, and the process is as follows.

The author of a post that has been taken down (provisional) can appeal the action.

During the takedown period (within 15 days from the date the review was not published), write the following information by email, hide it, and submit it to the customer service center (support@soomgo.com), and the review will be restored after the suspension (temporary action) ends.

About the author: name, mobile number

About the review: nickname, time of creation, content of the first line of the review

    Grounds for appeal:

If there are no objections from the reviewer within that timeframe, the post will be permanently removed.

A person who claims to have been harmed by the post may apply for a review by a decision-making body such as the Korea Communications Standards Commission or a court.

Based on the results of the deliberation by the relevant institution, the posting status will be changed immediately, even within the suspension (temporary measure) period. 

What is Hidden Community?

Hide is a platform to connect with each other in need. We are trying to solve hidden problems in our daily lives and make our lives more valuable.

That's why we created a community space where customers and masters can talk about various things together.

    [Hiding Life]

It is a space where you can freely share all kinds of information and questions, from ordinary daily life to life services.

    🔗Go to hidinglife

    [Master's Know-How]

It is a space where experts write and post professional articles that are helpful for customers to read.

     🔗Go to coriander's know-how