Tata CLiQ Luxury - Luxury shopping app

Tata CLiQ Luxury serves as the ultimate destination for connoisseurs of luxury. Featuring an exquisite selection of premier global and Indian luxury brands, we bring the essence of luxury shopping directly to your home. Our approach, centered on slow commerce, encourages you to take your time appreciating the artistry behind each item, allowing for a unique and immersive shopping adventure.

Every product at Tata CLiQ Luxury is meticulously chosen for its outstanding quality and craftsmanship, ensuring that you can enjoy truly authentic luxury items reflective of the Tata group’s unwavering dedication to excellence.

Explore our mobile application to discover the latest in high-end products across fashion, beauty, watches, jewellery, gourmet foods, home decor, and more — all tailored for a thoughtful consumption experience. Additionally, delve into The Luxe Life, our digital magazine highlighting fresh ideas, trends, and key figures shaping the luxury landscape. Here, you can find the most recent updates in designer attire, beauty, timepieces, décor, lifestyle choices, and much more.

While shopping for fashion, benefit from our luxury assistance; you can also enjoy our exclusive Luxe Delivery service and luxurious unboxing experience. Payment options have been streamlined, enabling you to finalize transactions using multiple methods. Our return and refund process is convenient, offering a home pick-up service at the click of a button.

For higher-end purchases such as watches and fine jewellery, feel free to request personalized guidance through our expert sales team to help you select the perfect brand and item.

Discover the features within the Tata CLiQ Luxury App:

Fashion at Your Fingertips:

Access a continually growing assortment of fashion items from both international and Indian brands, designed for the ultimate designer shopping encounter. From traditional kurtas, kaftans, and sarees to modern dresses, denim, handbags, sneakers, jewellery, and watches — we have everything covered. Enjoy luxury apparel by well-known names like Armani Exchange, Coach, Michael Kors, and Tumi, alongside celebrated Indian designers like Anita Dongre, Fabindia, Ritu Kumar, and Sarita Handa.

New Luxury Discoveries:

To elevate your shopping journey, we regularly refresh our collection of designer clothing with the latest launches. Unearth exquisite jewellery from De Beers, stylish homeware from Gauri Khan Designs, and elegant clothing from Ted Baker and Mercedes Benz Collection. Indulge in beauty products from high-end brands including MAC, Bobbi Brown, Estée Lauder, Clinique, Yves Saint Laurent fragrances, and beyond. You can also explore fashion and accessories from renowned global labels through our Le Mill boutique.

Join The Watch Society:

Experience the latest trends and innovations in luxury watchmaking. Discover exceptional timepieces from prestigious Swiss manufacturers such as Baume & Mercier, Tissot, and Rado. Whether you're interested in classic luxury collections, heritage brands, or popular micro-brands, our thoughtfully curated selections cater to every watch collector's needs.

The Circular Packaging Program:

At Tata CLiQ Luxury, we recognize our responsibility towards the environment concerning our deliveries. We encourage you to give new life to the durable black boxes and outer cartons you receive. This initiative aims to recover, reuse, and reduce waste in our efforts to protect the planet.

Support & Services:

If you require assistance or information, our shopping assistants are available to help. Your order will arrive in our signature black boxes for an elegant unboxing experience.

Download the app to gain access to:

•Sale notifications and special event announcements.

•Exclusive members-only shopping programs.

•A wishlist feature.

•Personalized customer support.

•Expert shopping assistance.

•Convenient payment, return, and refund processes.

•The Luxe Delivery service, where customers in certain areas can enjoy hand-delivery by trained professionals.

All products sold are directly sourced from the brand or authorized Indian sellers and include a warranty from the brand.

How can I cancel my order?

You can cancel your order before it has been processed by the brand / seller. You will recieve a full refund in this case.

Here is how to cancel your order:

•    Log in to your account and go to My Account

•    Select the appropriate order from ‘My Orders’

•    Click on ‘Cancel Order’ for the item(s) you want to cancel, individually

•    Select the reason and confirm the cancellation

Once you are done, we will send you an acknowledgement of the cancellation. Remember, you won’t be able to cancel an order after it has been processed by the brand / seller.

When can I cancel my order?

Make sure you cancel your order before it has been processed by the brand / seller. That is the only way we can refund the full amount you have spent.

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you have not paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund in the source account within 7-10 business days from the time of order cancellation. If the payment was made by redeeming your PhonePe wallet balance, then the refund will be instantly credited to your account.

Why was my order cancelled by Tata CLiQ Luxury?

Sometimes our sellers cancel orders for various reasons – the product could be out of stock or may not meet our quality standards. Once an order has been cancelled, the refund amount will be credited to the source account within 3-4 business days. In the case of certain public sector banks, it can take up to 10-15 business days.

What is Tata CLiQ Luxury’s Return and Exchange Policy? How does it work?

Items can be returned within 10 days of the delivery. All items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included. Any returns that do not comply with our policy will not be accepted.

Note: Return Policy differs from product to product, We request you to refer the 'Product Display Page' of the item you wish to buy to know more about that item's return policy