Telecentro Sucursal Virtual - Manage all services

Welcome to the Telecentro Virtual Branch, the app that allows you to manage all your Internet, Television, and Phone services in one place, quickly, securely, and intuitively. From the comfort of your phone, you can handle your payments, contracted services, technical visits, and much more.

Manage telecom services with an intuitive, all-in-one mobile app

Experience comprehensive management of your telecommunication services with the Telecentro Sucursal Virtual app. Designed to bring convenience right to the palm of your hand, it serves as a one-stop destination for overseeing Internet, Television, and Telephony services. Its intuitive interface allows for quick and secure access to a host of functionalities.

In the 'My Services' section, users can effortlessly manage devices connected to Telecentro WiFi, T-Play, and T-Phone, as well as improve conditions of their existing Internet and Television Plan. This utility keeps informed about service details and showcases call history for added transparency.

The 'Store' component is an essential tool for expanding entertainment options. Here, users can sign up for new products, indulge in subscriptions, and purchase packs that enhance TV and device viewing experiences.

Billing no longer has to be a cumbersome chore. The software empowers users to peruse their invoice history and facilitates downloading of outstanding and settled bills. Modify payment methods with ease, opting for automatic debit or leveraging credit and debit cards, cash, and other payment mediums readily accessible to settle any pending payments.

Appointments for technical visits become more manageable with real-time status tracking. The flexibility to cancel or reschedule a visit and the ability to look back at completed visits ensure that maintenance is never a hassle.

Personal and security data are paramount, and the 'My Account' section enables users to update and secure their information with cutting-edge biometric login options, subject to the device's compatibility.

Should questions arise, the Help section stands ready to assist, ensuring that no query goes unanswered.

Unlock the potential of managing Telecentre account directly from a device by downloading the Telecentro Sucursal Virtual today. This platform is constantly evolving to enrich user experience and the quality of service provided.

Main Features:

- My Services: Manage your devices for Telecentro WiFi, T-Play, and T-Phone, control your WiFi network, and upgrade your Internet and Television plan. You can also view the history of your outgoing calls.

- Store: Hire Telecentro products and packs to enjoy on your TV or devices, and subscribe to your favorite services.

- Billing: Check your invoice history, download pending or paid invoices, and switch your payment method to automatic debit with a credit card, debit card, or CBU. Pay your bills directly from the app.

- Technical Visits: Manage your technical visits in real-time, cancel or reschedule appointments, and review the history of completed visits.

- My Account: Update your personal information, set up the security of your account with fingerprint or facial recognition, and personalize your user experience.

Still have questions?

Access our Help section to easily resolve all your inquiries.

Download the Telecentro Virtual Branch App and manage all your services from your phone. We continue to work to provide you with a more comfortable and secure experience!