The General® Auto Insurance - Car insurance quotes

The General’s mobile app is designed to assist you in managing your policy from anywhere, at any time. From obtaining a car insurance quote to making payments, viewing ID Cards, and submitting claims, The General’s mobile app offers convenience and accessibility.

• Quickly get a quote* for a new auto insurance policy with The General®.

• Make payments, schedule them, split amounts across different methods, or pay in cash using PayNearMe.

• Access your ID Cards immediately after signing in for the first time. Simply rotate your phone to landscape view in the app to view virtual ID Cards quickly. For legal ID Cards, select the PDF version.

• Start and submit a new claim or track the status of an existing claim.

• Use the Help Center for frequently asked questions. If further assistance is needed, initiate a call or chat during business hours, or schedule a call-back from Sales or Customer Service teams at your convenience.

• Choose from multiple login options - email address, policy number, Facebook account, Google account, or biometrics (fingerprint or face).

We constantly strive to enhance your mobile app experience! Share feedback on your app experience or reach out to us at mobileappsupport@thegeneral.com. Our aim is to ensure a 5-star app experience!

*Certain restrictions apply. Subject to Underwriting guidelines. Not available in all states.

Using Guide

The General is designed to streamline your insurance management with a comprehensive mobile application that ensures your policy-related tasks are accessible at your fingertips. Whether you’re seeking an auto insurance quote or need to conduct a transaction, this user-friendly platform has you covered.

Obtaining a car insurance quote using the application is simple and fast, allowing users to secure a policy with minimal effort. The flexibility of payment options stands out – schedule your payments, use multiple payment methods, and even settle bills in cash through PayNearMe. Convenience is a top priority, reflected in immediate access to your ID Cards. Viewing your virtual ID Cards is as straightforward as rotating your smartphone to landscape mode, while accessing the full legal version is just a tap away.

Using Tips

Initiating and monitoring the progress of claims is a seamless process. Users are kept informed every step of the way, from filing a claim to tracking its status. The Help Center is equipped with answers to common questions, but for more personalized support, live communication is available via call or chat during business hours, along with the option to schedule a callback from Sales or Customer Service at your convenience.

A variety of login methods are supported, including email, policy number, social media accounts, and even biometric authentication, enhancing both security and ease of use.

For those invested in a hassle-free management of their auto insurance, this platform promises to deliver an efficient and convenient digital experience. Rest assured, the team behind the application is committed to continual enhancements, valuing user feedback to deliver a top-tier experience. Enjoy the advantages of managing your car insurance with a tool tailored to meet your needs, wherever you may be.