Traveloka - Travel booking & deals

Looking for an exciting vacation? Look no further than Traveloka! Planning a getaway and in need of a great deal? Don't worry, we've got it covered! New users can enjoy discounts of up to IDR 1 million by using the coupon code 'TRAVELYUK'. Let's start organizing your trip with Traveloka now!

About Traveloka

Traveloka is Southeast Asia’s travel and lifestyle app, we provide you with access to discover and purchase different type of travel needs, local services, and financial services products. Traveloka's comprehensive product portfolio includes transport booking services such as flight tickets, bus, trains, car rental, airport transfer, as well as access to the largest accommodation inventory in Southeast Asia. Not only that, to help you fulfill more of your lifestyle aspirations, we also complete our offerings with a wide range of local attractions, activities as well as wellness and beauty clinics. So, whatever your lifestyle choice is, you are just one click away!

Traveloka believes that happiness may come in many forms for different people in different occasion. Therefore, with our credibility of more than 10 years experience, we promise you an extensive choices to ignite your very own state of happiness. Whether you are looking for a glamping experience or staycation in 5-stars resort, a relaxing spa day or a thrilling holiday adventure, a convenient first-class flight or exciting road trip, both for domestic and international trip, you got it all in one Traveloka app.

With 24/7 customer service in local languages as well as more than 30 different local payment methods, Traveloka has been downloaded more than 100 million times, making it the most popular travel and lifestyle booking application in the Southeast Asian region.

What are you waiting for? Book that well-planned trip or have your first last minute getaway with us. For all of your unique travel and lifestyle choices, as always, Traveloka got you covered.

Why book with Traveloka?

One place for all your needs

From flights, stays, to sights, just count on our complete products and Travel Guides.

Flexible booking options

Sudden change of plan? No worries! Reschedule or Refund without hassle.

Secure & convenient payment

Enjoy many secure ways to pay, in the currency that's most convenient for you.

FAQs:

How to Cancel and Refund a Flight Booking?

For an easier refund process, make sure to log in to your Traveloka account when booking. Then, follow these steps to request your refund:

1. Log in or register to Traveloka

Log in to the Traveloka account used during booking. If you don’t have an account, please register to Traveloka using the same email used to make the booking.

2. Open your e-ticket through Booking

Go to Booking and choose the booking you wish to refund. Then, click Refund.

3. Read your refund policy and estimation

You will be able to see the refund policy for your booking, as well as the refund amount estimation. Then, you can click Start My Refund.

4. Complete your refund details and documents

Select the flight and passenger(s) you wish to refund. Make sure to select the correct refund reason, and to upload the relevant supporting documents (if applicable).

5. Submit your refund request

Review your refund details and click Submit Refund. Your refund request will then be reviewed by Traveloka, and forwarded to the airline.

What are the payment methods accepted for USD and EUR Transactions?

Traveloka accepts payment through credit card, debit card (Visa and MasterCard) and PayPal.

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

Under certain circumstances, such as when your credit card issuing bank notices unusual transaction activities, it needs to verify your transaction to ensure that you are the rightful credit card owner. For users based in Malaysia, entering OTP is mandatory. Rest assured that all these are done to ensure the security of your payment.

How will I receive the one-time password (OTP) to complete my payment?

The one-time password (OTP) will be sent via SMS by the issuing bank of your credit card. After you have received the password, please enter it immediately to ensure a smooth transaction.

How To Check My Preflight Notification

Should there be any schedule changes or cancellation on your flight, Traveloka will notify you through multiple channels:

1. Traveloka App: on the e-ticket for your flight

2. Email

3. SMS

4. WhatsApp Messenger

5. Push notif

What Makes Traveloka Stand Out?

- Access over 20 travel products for your next holiday.

- Avail incredible Traveloka promotions for both domestic and international destinations such as Thailand, Vietnam, Malaysia, Singapore, Japan, Hong Kong, Bali, Lombok, Labuan Bajo, and more on a daily basis.

- Kickstart your journey by booking flight tickets.

- Choose among 100,000 flight routes provided by leading airlines like Singapore Airlines, Scoot, Jetstar, AirAsia, Garuda Indonesia, Emirates, Etihad, Qatar Airways, and other international carriers. Grab daily flight deals to secure the best prices. Students can save up to 20% with special fares or opt for additional baggage allowances to pursue their dreams abroad.

What can you get

Embark on diverse ground transportation options

- Offering various choices including train, bus, and travel tickets, as well as car rentals either with or without a driver to cater to your preferred destinations and starting points.

Secure accommodations with hotel bookings

- Whether you're seeking budget-friendly lodgings or luxurious 5-star hotels, we have you covered! Take your pick from over 100,000 hotels worldwide, including popular chains like Accor hotels and Ibis hotels. Enjoy flexible payment options with Pay at Hotel and Pay Near Stay Date.

Don't forget to book attraction tickets

- Arrange tickets for popular activities such as Disneyland, Universal Studios, LEGOLAND, and more through Traveloka Xperience. For recommendations, ensure location services are activated.

Discover luxury travel experiences - NEW! Embark on an exhilarating cruise adventure.

- Sail away on a remarkable cruise with top international routes. Relish a comprehensive holiday package at reduced rates. Have a fantastic sea-cation!

Concerned about booking uncertainties?

- No need to fret! Traveloka offers flexible features that allow easy refunds or ticket rescheduling. NEW! Introducing Visa Protection, guaranteeing a 100% refund if your visa application is declined.

Become a part of the All New Traveloka Priority for exclusive perks.

- Simplify your vacation planning by booking all essentials with just a tap using one app. Save more on your trip with the All New Traveloka Priority! Enjoy enhanced benefits by accumulating Priority XP from every transaction on the Traveloka App.

Earning Traveloka Points has never been easier

- The All New Priority Points merge Basic Points and Extra Points into Traveloka Points. Accumulate Points from various transactions to access more rewards, discounts, and benefits on Traveloka effortlessly.

Traveloka caters to all your itinerary needs with numerous conveniences:

- Operational 24/7 for round-the-clock assistance

- Prompt responses and aid from the customer service team

- Multilingual customer support fluent in English, Indonesian, Malay, Thai, and Vietnamese

- Available for assistance via phone, chat, or email

- Chat with Intelligent Virtual Assistant (IVAN) within the in-app chat feature

Stay inspired and informed with the latest deals on Instagram, TikTok, Facebook, YouTube, and X @traveloka

Embark on global adventures with Traveloka!