Travelstart - Book flights & hotels

Introducing Travelstart

Embrace a world where travel is optimized when you download Travelstart, ensuring better, more affordable, faster, and simpler experiences. Offering a comprehensive range of Flights, Hotels, Cars, and Buses in one convenient platform, enabling you to effortlessly make the best travel bookings while on the move.

What makes Travelstart Africa's premier travel app?

Better Experience: Explore an extensive selection of flights and hotels, compare prices to align with your budget, and seamlessly make bookings on the fly.

Cost-Effective: Gain access to exclusive discounts and promotions on flights, hotels, and car rentals through app-specific offers.

Efficiency: Process and confirm flight bookings swiftly online with secure payment methods. Feel at ease by reaching out to our app customer support team promptly. Time is precious, why wait longer than necessary?

User-Friendly: Effectively manage your entire journey within the app - get real-time updates, access your plane tickets, check flight statuses, cancellations, and hotel & flight reservations effortlessly.

Top 10 Reasons to Utilize the Travelstart App

Finding the most economical flights online has never been simpler. Compare flights from numerous airlines and select the most suitable one for your budget and travel plans.

Stay informed about the latest low fare promotions and deals on popular routes.

Discover ideal holiday accommodations among over 155,000 highly rated hotels in your preferred destinations.

Review hotel ratings before booking to ensure top-quality rooms for your travel.

Compare offers from 1,600+ car hire suppliers and secure the best prices nationwide.

Easily book budget-friendly one-way or return bus tickets online by providing essential details.

Select from various payment options such as credit/debit card, EFT, Mobicred, and Discovery Miles.

Redeem vouchers for flight tickets or hotel bookings directly via the app during your purchase.

Effortlessly manage your entire flight booking process from initiation to takeoff. Modify flight details, confirm information, and check in within the app.

In case of any challenges, engage directly with our customer support team using the app's priority support feature.

Guidance

How to Find Economical Flights Through the App:

Whether booking a one-way, round-trip, or multi-city flight, easily compare prices and opt for the most favorable online booking.

Utilize filters to refine your search by flight time, duration, and preferred airline, displaying the best cheap flight options.

Adjust travel dates to monitor price fluctuations before confirming your flight.

Choose between economy, premium economy, business, or first-class flight tickets.

Explore local travel options including flights to Cape Town, Durban, Johannesburg, and more.

How to Find Budget-Friendly Hotels Using the App:

Browse hotels in popular destinations and select one that aligns with your budget.

Pick a hotel based on your trip type, city, or preferred country.

Travelstart simplifies hotel booking, offering easy exploration of sought-after destinations, luxurious hotels, and weekend getaways.

How to Find Affordable Car Rentals Through the App:

Effortlessly book your car ride within minutes without needing another car rental app.

Compare deals from 1,600+ suppliers to secure the best prices available.

Simply choose your pick-up location, time, and date to book your car ride quickly.

How to Book Cost-Effective Bus Tickets Via the App:

Secure budget-friendly one-way or return bus tickets effortlessly in our bus booking section.

With just a few clicks, complete your bus booking hassle-free online.

FAQ

Bookings

How do I make a booking?

Select a travel destination, dates and search. Its that easy.

Filter for your preference and and select the best flight for you.

Add travel products like insurances or flexible dates.

Select your preferred payment method.

You have now successfully made a booking.

Follow the same flow to book hotels and cars with Travelstart.

How do I know that my booking is confirmed?

You will receive a booking confirmation after you have successfully made a booking.

Once your payment has been successfully completed you will receive an E-ticket from Travelstart.

Your E-ticket is a final confirmation of your Booking.

How do I request or re-send my e-ticket?

Within your account you are able to resend your e-ticket to yourself.

On Flapp you can view your e-ticket with an option to also re-send your e-ticket to yourself.

How do I cancel a pending booking?

To cancel a pending booking please contact us. On Flapp select the option to cancel booking.

What is the difference between a direct flight, a non-stop flight and a flight with a connection?

Non stop flight gets you to where with no stops along the way.

Direct flights, despite the name, will also take you to your destination, but may a stop elsewhere in between without you having to leave the airplane.

A flight with a connection means you will need to leave the airplane to get onto another airplane until you get to your destination

Do I have enough connection time between my flights?

Any connections offered by Travelstart, is guaranteed by the airline that you are being offered enough time to connect from one flight to another.

Distances between gates differ vastly from airport to airport. It is your responsibility to arrive at the gates on time.

But wait what if you booked two or more separate tickets?

Then the airline will not guarantee that the connection times are sufficient, or that you will be taken care off in the case of the delay.

Can I book a flight with a stopover?

Yes, you can. Just book a multi city flight on our website or app. Ensure you have the right visa for all stop overs.

Can I travel from one destination and return from/to another?

Absolutely, using our multi city feature on both web and App. Select all of your departure and returning cities and date, then search, filter and select the best flight for you. If you need assistance, you can Contact Us.

Can you help me with an 'around the world' ticket?

Unfortunately you cannot book an "around the world" ticket on our website or app. Please Contact Us to speak to an expert.

Can I make a reservation for more than 9 passengers in the same booking?

This is not possible on our website or app. Please Contact Us to book with an expert.

How do I book an unaccompanied minor?

Please contact the airline directly to book a ticket for an unaccompanied child as we are not permitted to make these reservations.

What is the price difference for children/ minors?

The price difference for children is always airline dependant. Generally one can expect to pay about 25% less off the base fare of an adult price.

How do I travel with an infant / request a baby basket?

Children under the age of 2 usually do not get their own seat. To make a request for a baby basket, Contact Us to process this request.

A service fee will apply to process this request.

Can I redeem Airmiles when I make a booking with you?

Unfortunately we cannot help you redeem your Airmiles.

To redeem Airmiles please book directly with the airline.

You can gain Airmiles credit when you book with us, be sure to add your frequent flyer number to your booking.

Where can I put in my frequent flyer number?

To add your frequent flyer number to your booking, please Contact Us or send through an email with your booking reference to info@travelstart.com. You can also add your Frequent Flyer number directly on the website.

How can I get a tax invoice for my booking?

If you require a tax invoice, please send through a VAT invoice request to help@travelstart.com with your Travelstart booking reference and we will forward the invoice to you.

If you made your booking through Flapp, please login to Flapp, pull up your booking, select "Request invoice".

I typed my email incorrectly when making my booking, how can we fix this?

For any queries regarding your booking send through an email with your booking reference to help@travelstart.com or visit our contact us page.

What are your Extras and how can I book them?

Travel extras that we offer will differ from flight to flight. Please click here to see a full list of our offerings.

How do I add additional baggage to my booking?

To increase your baggage allowance, you can do this directly on the airline's website by using your check-in/airline reference displayed on your e-ticket.

How do I request a wheelchair?

Please Contact Us and we will assist you at no additional charge.

Why do I need to present my credit card for certain flights?

Certain airlines may request to see the credit card that was used to pay for the booking at check-in in order to avoid possible fraud.

I am nervous about booking online. Can I make a booking with Travelstart anyway?

With pleasure! Our travel experts will be happy to assist you with your booking. Simply Contact Us.

Contact Us

Don't hesitate any longer - Download the Travelstart app and seize control of your next travel adventure. For inquiries and feedback, contact us at appadmin@travelstart.com.