TrueID Lite - TV & movie streaming

H TV has been upgraded and rebranded as TrueID Lite, a TV viewing app for all networks. It is a compact version of TrueID, the world of happiness in every individual. TrueID Lite allows you to watch TV whether you are a True or non-True customer. This TV viewing app makes it easy and quick to watch your favorite TV shows with a small, lightweight app that doesn't consume much phone memory. Enjoy watching live TV programs on over 50 channels smoothly on 3G/4G, and you can also customize your favorite channels.

Step-by-step tutorial

How to use 10 minutes of free calls via TrueID application

Customers can easily make 10 minutes of free calls via TrueID application by simply downloading the TrueID application. The system will automatically receive the privilege without having to press to accept any privilege.

Then, when you enter the contact menu bar, you can immediately press to call (steps as shown in the image below).

The system will refund the 10-minute free call privilege at midnight on the 1st of every month.

TrueID members who log in to the TrueID application with their TrueMove H number will receive this privilege.

If you do not have a TrueID account, see how to apply in just 2 steps.

See additional conditions for 10 minutes of free calls via the TrueID application.

*Terms of Service are effective from April 1, 2024 onwards.

Steps to update Android version on mobile phone

Step 1 Check what Android version you are currently using

        Open Setting on your mobile phone (Settings app)

        Click “About phone”, then click “Android version”

        “Android version” will display the current Android version of your mobile phone

Step 2 Update to the latest Android version available

        When you receive a notification to update your Android version, open “Notifications”, then click “Update”

        If you do not see the notification, you can follow these steps:

        Open Setting on your mobile phone (Settings app)

        Click “System”, then click “System update”

        You will see the update status. Please follow the steps on the screen

The mobile phone will automatically restart while the Android version update is installed.

If the system does not download the Android version update or the update has started but is not complete, the system will try to download the update again in the next 2-3 days. Customers will receive a notification when the system downloads the update again. Please open “Notifications”, then click “Update”

Note:

The display on the mobile phone screen may vary depending on the brand and model.

The Android version update can be updated to the latest version at different times, depending on the brand and model of the mobile phone.

How to apply for TrueID in just 2 easy steps on the TrueID application

Don't miss out on all the entertainment, including series, movies, sports, and many activities with prizes!!

    1. Download the TrueID application, click now!! Whether iOS or Android

    2. Easy steps, go to the TrueID application and click on the profile picture to create a TrueID account

    3. Enter the mobile phone number you want to apply for TrueID and click Next

    4. Enter the temporary password (OTP) received via SMS and press the Continue button

    5. When the application is successful, the screen will show that your TrueID account is ready to use.

How to enter the promotion code (Promo Code) on the TrueID application

Customers who have registered for a TrueID account can enter the promotion to watch the package according to the following steps:

    1. Go to the TrueID application and click on the profile picture in the upper right corner.

    2. Select "Promotion Code".

    3. Enter the promotion code and click "Use Code".

    4. Click to receive the free package you received.

    5. When the screen says "Completed", you can watch the program according to the package immediately.

    6. The package shows the conditions according to the promotion code and specifies the expiration date of the package that can be watched.

Things to know about watching live TV, movies, series on the TrueID application

In order to make watching on the TrueID application as enjoyable and without interruption, we have some things to present as a guideline for initial solutions, as follows:

Q1: Why can't TrueID TV boxes watch some live TV programs?

A1: The reason why some live TV programs can't be watched via the TrueID TV box is due to copyright restrictions, such as some programs that are not allowed to be broadcast via the internet signal, so they can only be watched via a normal TV signal. Therefore, if the TrueID TV screen turns black and a message appears saying "This program can only be watched via True Visions and digital TV due to copyright restrictions, we recommend watching via the True Visions system or a digital TV box. Once the copyrighted program period has passed, you will be able to watch it normally again.

Q2: Why can't I watch the program and a message appears on the screen saying "This channel is locked"?

A2: The cause may be because the channel that the customer wants to watch is not included in the current package. If you want to watch additional channels, you can purchase additional channels. Click here.

Q3: Why can't I watch via iPhone? But there is no sound

A3: There may be two possible causes: the mute button on the side is off or the mute button is on the shortcut button (assistive touch).

We recommend the following:

1. Press to turn on the Mute button on the side of the device.

2. If the shortcut button (assistive touch) says Unmute, press it once to cancel the mute.

Q4: Why can't I find the QR Scanner on the TrueID application?

A4: You can scan the QR Code in just 2 steps (this method can be used on both iOS and Android).

1. Press to enter the TrueID application page.

2. On the main page, the QR Scanner symbol will be on the right next to the search button.

Q5: Why can't I download the TrueID application?

A5: We recommend the following initial checks:

1. Check if your mobile phone supports the TrueID application by going to the App Store or Play Store. There will be an error message if your phone version does not support it.

2. Update your mobile phone version to the latest version and try downloading the TrueID application again.

Q6: Why can't I download or update games and applications?

A6: If you want to download games or applications, The device must support Android TV 8.0 or later.

* Guaranteed with over 8.9 million downloads *

TrueID Lite provides ad-supported service.

Moreover, you can download the full version of the True ID app for full entertainment experience, including live TV, new premium movies, exciting sports, music listening, horoscopes, informative updates, daily highlights, food, travel, health, beauty, celebrity gossips, and many more exclusive privileges for True customers.