Turkcell Platinum - Rewards & benefits tracking

Unlock all the advantages of the world of privileges with the Turkcell Platinum app at your fingertips! Designed to enhance your quality of life and add comfort to your life, Turkcell Platinum offers exclusive customer services to Platinum members, special privileges that add enjoyment and comfort, and a rich internet content. Discover our app now for opportunities that will add value to every moment of your life!

During the hustle and bustle of your life, without wasting time with just one phone call, special service representatives come to your door, exclusive customer representatives you can reach without waiting in line, free airport transfers, car wash services, coffee, and many other privileges are in your pocket with the Turkcell Platinum app. Exclusive offers from the most distinguished brands, services such as free valet parking at shopping malls, are among the Platinum privileges that will make your life easier.

Whether you are a corporate or individual user, the Platinum app offers different solutions that meet the communication needs of all Turkcell users who choose to discover Platinum privileges. Additionally, even if you are not a Platinum or Turkcell member, you can enter the doors of this privileged world and experience the Platinum experience.

With the Platinum mobile app that brings all the privileges of the Turkcell Platinum world to the mobile platform, personalized services and offers are just a touch away. 

How to Join

To become a Turkcell Platinum member:

Eligibility: Check if you meet the eligibility criteria based on your current plan or usage.

Application Process: You can apply for membership through the Turkcell website or by visiting a local Turkcell store.

Fees: Be aware of any applicable fees or requirements associated with joining the Platinum program.

Here are the Turkcell Platinum privileges prepared to add comfort and convenience to your life:

- The Platinum Service Team is with you when you need it! The dedicated Platinum Service Team, which you can reach without waiting in line with just one phone call, supports you by coming to your door for all your needs related to your phone, tablet, or Turkcell line. No need to spend time for processes like temporary device provision in case of a malfunctioning phone or repair of the faulty device at an authorized service center. The Platinum Service Team follows up on the process and concludes it for you.

- Discover discounted offers valid at Turkcell Pasaj with Platinum-specific discounts to buy devices, monitor monthly updated discounts, and access special opportunities for various technological devices!

- Meet the privileged airport transfer. Enjoy free airport transfers, free valet, and free car wash services with Platinum. Moreover, you can ensure that your loved ones also benefit from these services!

- If you want to dedicate time to art and entertainment, Platinum is with you! Free tickets for cultural events such as concerts and theater are available in Platinum.

When you achieve your daily and weekly step goals that you set for yourself, you can earn free GB through Winning Steps with Platinum! While taking steps for a healthy lifestyle, QR codes at the most visited parks await you with gift vouchers from brands.

Privileged customer services, and available 24/7! You can find the answer to many of your questions with just one touch using the digital assistant Celly in the app.