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Urban Ladder - Furniture shopping & inspiration

Revamp your home décor with stylish furniture and curated designs

Urban Ladder
  • 6.7.8 Version
  • 3.0 Score
  • 2M+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (5.44 MB)
Old Versions
CONS

Long delivery delays

Unclear follow-up process

Most items out of stock

App Title: Urban Ladder

Brief Description: Urban Ladder stands as the premier online platform in India for furniture, interior design services, and home decor. Began in 2012 with the goal of enhancing a million Indian households, Urban Ladder is now synonymous with captivating design, outstanding customer service, and an unyielding emphasis on excellence.

The extensive Urban Ladder collection comprises over 5000 furniture designs catering to all areas of the house, including living spaces, bedrooms, dining rooms, and studies. Ranging from traditional to modern, our furniture pieces are meticulously crafted to cater to a diverse range of interior design preferences.

All the offerings from our furniture and home decor catalog can be viewed on the Urban Ladder App. 

Here are some highlights of our App:

- Tailored recommendations based on your browsing habits

- Alerts for new releases and special deals

- Pinch and zoom functionality for close-ups of each product

- Interactive search and sorting features for easy selection

- Feedback from numerous customers

- Inspirational interior design ideas, DIY tutorials, and more

- Exclusive weekly promotions and bargains

FAQ

1. What does each tracking status mean?

Here’s a quick explanation of what each of the tracking statuses means:

Placed - This means that the order has been placed and confirmed.

Ready To Ship - This infers that your order has been checked for quality and is all set to sail to the next station.

Shipped - This means that the product(s) have been dispatched from our fulfillment center and are en route to a delivery center in your city. Once the product(s) have reached the delivery center in your city, you will get a call from our delivery team to schedule the delivery and installation follows.

Out for Delivery - This means that the product(s) is on road en route to your home.

Installation Pending - This means that the product(s) are delivered and the installation team will visit to install the product within 48 hours.

Delivered - This infers that your order is successfully delivered and installed at your place.

2. What warranty does Urban Ladder have for its products?

The warranty we offer differs from product to product, based on the materials used. Please refer the Warranty tab on individual product pages for warranty details.

3. Are there any delivery charges or installation charges?

Yes! A small delivery fee will be applied based on your cart value which can be found on your cart page. Additional charges may apply If your delivery location is out of our service bounds.

Installation and clean-up after the delivery process are on us. Go ahead and fearlessly order away.

"Delivery charges will not be refunded in case of partial cancellation"

4. Where do I find information related to Liquidation Sale?

For any inquiries related to liquidation products please write to us at factory.outlet@urbanladder.com. Our team will assist you with information about our offerings, available stock, pricing and any other related queries.

Top Categories Within the App:

Living Space Furniture: Our assortment includes contemporary wooden sofas as well as fabric, leather, or leatherette-upholstered designs. Whether you desire complete living room sets (comprising coffee tables, shelves, TV consoles, etc.) or individual pieces that harmonize, our selection has it all.

Dining Area Furniture: Featuring over 400 dining set designs, our lineup is the most extensive in this sphere. From compact 2- and 3-seat sets to spacious 4- and 6-seat arrangements, along with roomy 8-seat sets and expandable options suitable for smaller spaces, we offer a variety to choose from. Mix and match our dining tables and chairs to create your ideal set.

Bedroom Furniture: Today's bedrooms serve multiple purposes beyond just sleeping spaces, accommodating workstations, entertainment zones, and play corners for children. With an array of single and double beds, along with bedroom essentials like dressers and mirrors to fulfill evolving needs, our collection caters to various requirements. Numerous bed designs feature built-in storage solutions to address organizational needs.

Study Area Furniture: Private libraries or study spaces have become a luxury due to shrinking urban dwellings, but even a cozy workstation can be carved out within the house - be it a corner in the living area, bedroom, or balcony. Our versatile study desk and office chair designs come in various forms to suit every setting and necessity.

Storage Solutions: Whether you need chests of drawers, crockery units, bookshelves, shoe racks, cupboards, or prayer units, our diverse storage units cater to a broad spectrum of needs and are offered in different sizes, finishes, and colors.

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Information
  • Version6.7.8
  • UpdateMar 05, 2025
  • DeveloperUrban Ladder
  • CategoryShopping
  • Requires AndroidAndroid 6+
  • Downloads2M+
  • Package Namecom.urbanladder.catalog
  • Signature681ccb14f91a63d4b59cd87921d6c931
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
3.0 10 Reviews
5
4
3
2
1
  • C Bolt
    C Bolt

    Some products shown on the site are not actually available for purchase. The delivery date keeps getting pushed back, sometimes by as much as a month, whenever the expected date approaches. Even after the delay, the products still aren't delivered and the delivery date is extended again. Meanwhile, the money you paid in advance remains with the company. At the very least, they should provide updates through phone calls, messages or WhatsApp if there are further delays in delivery.

  • Raghavendra Srinivasmurthy
    Raghavendra Srinivasmurthy

    I had a really terrible experience. The delays were so long and they didn't bother to give any updates. If you have a busy life, avoid ordering from them because you'll spend all your time trying to stay updated. Their follow-up process is unclear and they don't even provide a phone number for assistance.

  • Violet Mary
    Violet Mary

    I paid for a kitchen cabinet in full. It was supposed to be delivered on November 30, 2021. However, as of December 14, 2021, I still have no idea when it will arrive. The customer service at Urban Ladder is terrible. They give useless replies and don't take any action. Even after following up with them, they have no information about my order. They list products without knowing if they are actually available.

  • Mohit Goyal
    Mohit Goyal

    You ordered two pieces of furniture but didn't receive them on the expected delivery dates and didn't get any updates. After you canceled the order, they agreed and said they would refund your money. This indicates their lack of professionalism. In contrast, Pepperfry provides excellent customer service and meets delivery deadlines. Better communication with customers is needed to prevent them from feeling frustrated after waiting for their orders until the final delivery date.

  • ARVIND KASHYAP
    ARVIND KASHYAP

    The app and service are okay. To get 5 stars, refunds should come faster, especially if you cancel within 30 minutes. The app needs to be quicker, and returns should be allowed easily, just like before.

  • Aswath M
    Aswath M

    The app is not working properly. You can create a moodboard but can't add anything to it. What's the point of having a moodboard option then? They have a great collection of furniture, but most items are out of stock and rarely get restocked. They don't send notifications even when items are back in stock. The furniture is good, but the management is poor. Overall, I give it two stars.

  • Sujatha Gadiraju
    Sujatha Gadiraju

    I ordered a table on August 13th, and they promised to deliver it by September 9th. But it's already past that date, and I'm still waiting. Every time I ask about my order, they just say the executive is handling it and will get back to me. When I asked for the contact number of the person in charge, they told me they don't communicate via phone. This is really unprofessional. I paid in full when I placed the order, and now I just hope I receive the table soon. I don't recommend this service at all.

  • Vikas Bhat
    Vikas Bhat

    I had a great experience shopping at UL! However, I later found out that their products are not made from wood, but from plastics. That made me feel disappointed. Over time, the products started to break apart easily, causing concern for the health of my family, especially the kids and elderly. It's disheartening to see that the company doesn't prioritize customer health and satisfaction.

  • Kamesh Peri
    Kamesh Peri

    I bought a Walter chest of drawers a while ago. It looks great in my home and helps me stay organized. The quality is really good too.

  • Ajayan Nu
    Ajayan Nu

    The browsing and shopping experience is great. There are good options during the sale. Delivery times are a bit slow, but I think the products are worth the wait.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Urban Ladder
  • Package Name: com.urbanladder.catalog
  • Signature: 681ccb14f91a63d4b59cd87921d6c931