VssID - Secure Identity Verification

VssID is the official Vietnam Social Security application designed for smartphones. It enables users to easily access and utilize Vietnam Social Security's public services, update information, and communicate conveniently via their smartphones. This app serves as a viable alternative to physical health insurance cards. The user identity data on VssID holds legal validity and can verify the insurance payment process when utilizing Vietnam Social Security's public services.

Key Features of VssID:

- Access personal information regarding Social Security, Health Insurance, and Unemployed Insurance, including identity details, health insurance card information, social insurance participation progress, instant insurance schemes, and health insurance payment records.

- Stay updated with the latest news on Social Security, Health Insurance, and Unemployed Insurance Policies through various advanced modes like direct calls, SMS/email alerts, and in-app chatbot.

- Locate Vietnam Social Security Agencies, Social Security Numbers, covered medical facilities, and payment addresses.

What are the instructions on using the simplest and most accurate VssID application in Vietnam?

(1) Log in

Input account (social security code) and password into respective space.

(2) Change password

User should change password in the first login to protect personal information.

Step 1. Select 

Step 2. Select “Đổi Mật Khẩu/Change Password”

Step 3. Input Mật khẩu cũ, Mật khẩu mới và Nhập lại mật khẩu mới (Old password, new password and verification of new password)

Step 4. Select “Hoàn tất/Finish”. The system will send an OTP code to the phone number which user has registered with social security agency for electronic transaction to verify password change.

(3) Personal information

Personal information displays following information of user: Social security code, full name, date of birth, ID Card/Citizen Identity Card/Passport number, phone number, address and other functions of the VssID.

1.4. Health insurance card

Step 1. Select Personal information

Step 2. Select Health insurance card, the screen will display following information

Step 3. Click “View health insurance card”, the screen will display as below (may rotate for easier view):

Note: The application only allow one account on one device at any given time. When logging in an account on a second device, the application will issue a warning and, if the user continues to log in on the second device, require OTP code which is sent to previously registered phone number of the user at which point the account is ejected from the application on the first device.

(5) Social security participation record

Social security participation record contains information on participation in social security, unemployed insurance, work injuries – occupational diseases insurance and health insurance of the user. The user can view participation record in detail such as: Time, employer, occupation, title, and amount.

(6) Entitlement information

Entitlement information provides information on all divisions of social security that the user is entitled for namely: Lump-sum social security; Sickness and maternity policy; Monthly social security; Unemployment insurance.

(7) Health care book

Health care book provides information on medical examination and treatment using health insurance of users each year.

Contact Information for setting up VssID:

- Vietnam Social Security: 7th Trang Thi Street; Hoan Kiem District, Hanoi, Vietnam

- Email: lienhe@vss.gov.vn

- Hotline: 1900.9068

We value your feedback and suggestions to enhance VssID for an optimal user experience.