weverse - K-pop idol community

Hey there, social butterflies! Dive into a world where your favorite artists, bands, and creators are just a tap away. Get ready to connect, share, and fangirl with music lovers from all walks of life - because a good song is universal, right? Discover exclusive content, be the first to know about the latest updates, and most importantly, surround yourself with a community as obsessed with music as you are. It's time to turn up the volume on your online experience!

- A platform connecting fans and artists where users can view daily updates from artists, interact with comments, and use auto-translation to understand foreign language posts.

- weverse LIVE allows real-time interaction with artists through streaming and messaging.

- weverse DM enables direct communication with artists using Jelly, the app's digital currency.

- Access weverse Shop for official merchandise, albums, order history, and notifications without additional logins.

- Send fan letters using templates and decorations to express love and support to favorite artists.

- Earn badges and Collectibles by completing fan activities and missions to showcase accomplishments.

- Check earned badges and Collectibles in My Collection for each community joined.

- View earned and potential badges in Collection to track community milestones.

- Access a diverse range of exclusive media content with subtitles on weverse.

- Enjoy official membership perks, reserved content, and benefits exclusively for members.

- Necessary access includes device info, camera, media files, Bluetooth/location for app functionality.

- Follow @weverseofficial on X, Instagram, YouTube, and TikTok for updates.

- Subscribe to [BTS behind] or [TXT behind] monthly subscriptions at $2.99 (VAT included).

- For inquiries contact support@weverse.io or call Customer Service at 1544-0790 (South Korea only).

FAQ

After purchasing a ticket and logging in with my Weverse Shop Account, I clicked on the “VALIDATE TICKET” button, but it did not validate. 

Ticket validation will not be processed if the Weverse Shop account used to purchase the ticket and the Weverse Shop account used to log in to the concert page do not match. You must log in with the same Weverse account (email, password) used to purchase the concert ticket to validate your ticket.

I purchased the ticket and have logged on, but I can’t enter the show.

After logging in, click on the “VALIDATE TICKET” button. Only when the ticket is validated, the “ENTER” button will be activated.

Ticket validation will not be processed if the Weverse Shop account used to purchase the ticket and the Weverse Shop account used to log in to the concert page do not match. You must log in with the same Weverse account (email, password) that was used to purchase the concert ticket to validate your ticket.

After validating your ticket, if you do not see the “Enter” button on the right side, please check to see if the time setting on your device (laptop, PC, etc) is correct. If it is not, please refer to the GPS time of your mobile device and reset the time.

Once your ticket has been validated, you will see the image below.

How do I change my username?

You can check the username that you created on the upper-right-hand corner of the concert page, as shown in the below image, and you can change your username by clicking on the “Change Username” button before the concert begins (Before the “ENTER” button is activated). However, you cannot change your username once the event has begun.

How To Login

Go to the concert event page (ex, https://concerts.weverse.io/events/xxxxx)  for the concert you purchased a ticket for and click login on the top right of the page

A Weverse Shop login popup will appear, and you will be asked to log in with the Weverse Shop account email and password used to purchase the ticket. If you have multiple Weverse Shop accounts, you must log in with the login account and password used to purchase the ticket.

If you purchased a ticket with an Apple Social account, please click on the Apple logo at the bottom of the login window, and log in through your Apple Social account. If you do not, your ticket will not get validated.

Note: If you are having issues logging into your Weverse Shop using saved login information, try manually typing in your email and password. 

After successfully logging in, click “VALIDATE TICKET” on the right side to validate your ticket purchase.

You can access the event using your Weverse email account (xxxxx@xxx.xxx) used to purchase the ticket in the following order. 

Open up the browser of your choice, such as Safari, Chrome, Edge, Firefox, on a viewing device (cellphone, tablet PC, computer, etc)

Insert the concert page address on the browser address bar (ex, https://concerts.weverse.io/events/xxxxx) and go to the page

Click the Login button at the top right and move to the Weverse login page. 

Log in with the Weverse email account  (xxxxx@xxx.xxx) used to purchase the ticket.

Type in the username you want to use in the chatroom. If the username already exists, you cannot move on to the next step. Please choose a different username.

Click on “VALIDATE TICKET” to validate your ticket.

Click on “ENTER” button to enter the live streaming.