Yandex.Health - Health consultations & advice

Yandex.Health is a mobile app that provides swift responses to your health inquiries no matter where you are—be it in your home, traveling, or on a business trip. You can connect with skilled doctors across various fields such as general practitioners, pediatricians, gastroenterologists, gynecologists, dermatologists, urologists, allergist-immunologists, neurologists, venereologists, psychologists, cosmetologists, and veterinarians without scheduling an appointment or waiting in line at a clinic; your queries will be addressed within minutes.

Feel free to pose questions about the health concerns of adults, children, or pets. With Yandex.Health, you can find guidance on treating a minor burn or handling suspected cases of poisoning, overheating, or a sprained ankle. You’ll also learn when it’s appropriate to take a day off work versus when to seek a doctor’s assistance.

Have your medical test results clarified by a professional rather than relying on online searches and self-diagnosing.

Receive prompt answers to simple questions during a 5-minute consultation, or choose to spend more time discussing your condition in detail.

Whether you need occasional consultations with a specialist or want to save money through a subscription, Yandex.Health has options for both.

The app features health and wellness articles for users to read.

All Yandex.Health physicians average around nine years of practical experience. 

They offer consultations from Moscow and other parts of Russia and have undergone screening through tests and interviews, along with special training before joining the platform.

• Pediatricians and general practitioners are available around the clock.

• Gynecologists, dermatologists, and venereologists are accessible from 8:00 AM to midnight Moscow time (GMT+3).

Yandex.Health caters to Russian-speaking individuals all over the globe. Users can opt for a single 30-minute consultation with a general practitioner or pediatrician for 799 RUB, intended for thorough discussion of symptoms, or choose a quick 5-minute consultation for 199 RUB to receive immediate information or clarification on their test results.

Frequent users might find value in our fixed-rate packages costing 999 RUB per month, which currently include 'Women’s Health' for gynecological or obstetric issues, 'Children’s Health' for parents worried about their child’s well-being, and 'Pet’s Health' for pet owners. Those planning vacations may consider acquiring our special three-month ‘Summer Holidays’ package for the entire family at 1,650 RUB. Additionally, for 1,999 RUB, anyone can access one month of unlimited consultations with any specialist. Besides consulting a doctor, you can schedule an online session with a psychologist for 2,799 RUB per hour.

To initiate a medical consultation via Yandex.Health, simply select your desired specialist, choose the type of consultation, enter your payment details, and prepare your questions!

Yandex.Health stands as one of the pioneering telemedicine service providers in Russia.

Consultations, express services, and informational offerings are delivered by Yandex.Zdorovye Clinic LLC and its associates.

How quickly will the doctor respond?

The first available specialist will answer you: usually he/she will get in touch within a few minutes. While waiting for the doctor, you can tell him/her about the problem and, if necessary, prepare photos.

In which cities does the service operate?

You can contact us from any city in Russia, even if you are traveling abroad: all you need is access to the Internet and the ability to pay for the consultation online.

Which doctors consult me?

Yandex.Health works with practicing doctors from Moscow clinics. Each of them has gone through several stages of selection and a training course in remote consultation. The average experience of specialists is 7 years. After communicating with doctors, users rate them. Yandex continues to cooperate only with those whose rating is 4.9 or higher.

How can a doctor help via the Internet?

There are many options. If you feel unwell, the doctor will ask about your ailment and give specific recommendations: what tests to take, what specialist to make an appointment with, what to do before visiting him. If you have the results of examinations or other medical documents, the doctor will help you sort them out. Finally, via video link, he can discern very alarming symptoms - and advise you to call an ambulance.

Private

You tell the doctor only the information you consider necessary. You can get a consultation under a pseudonym.

No need to ask for time off from work, explain anything to your family, or come to the clinic in person. No one will know who you consulted with or what they told you.

In chat or via video call

Chat with your doctor when it is inconvenient to talk: at work or while traveling. Your doctor may ask you to take a photo of what is bothering you.

Turn on the video so the doctor can see you. A 3G connection is sufficient for video communication.