Yatra - Travel booking & planning

As India's premier travel app, Yatra streamlines your trip planning process effortlessly. With more than 10 million downloads, Yatra has emerged as the top choice for travelers seeking to book flights, accommodations, buses, cabs, trains, vacation packages, and other services.

FAQs:

1. How can I reschedule my flight booking?

Domestic Booking

You can make changes to the flight reservation by logging into My Bookings. Please follow the steps mentioned below.

- Log in to My Bookings

- Click on 'Reschedule' to start the rescheduling process

- Choose the booking, select the passenger and route for which you want to reschedule and the new travel date.

- Click on 'Book Now' to select the preferred flight. On the same page, you can see the amount that will be adjusted towards your new booking.

- Before you proceed with payment, kindly ensure that the date, passenger and route details are correct.

- Kindly finish the payment to complete the reschedule flow. Once Yatra has successfully received the payment, we will book your reservation and email the new ticket on your registered email id.

2. How do I login to My Bookings section on Yatra.com?

You can log in to My Bookings by using your registered email id and password. In case, you didn't create an account while making the reservation, we would create an account for you and send the details via email on your registered email-id.

3. What is eCash?

eCash is a simple & easy way to save money on your travel bookings. You will earn eCash when you make bookings with Yatra.com. eCash can be redeemed to get discounts on your future bookings with Yatra.com.

In case of cancellations, you may choose to take your refund amount in your Yatra eCash wallet. In this case, refund gets credited instantaneously to the wallet and can be used immediately for your next booking.

4. How much is the convenience fees for flights?

We charge a marginal convenience fee on every transaction, which varies by no. of passengers traveling and the travel sector.

Please note that the convenience fee is non-refundable.

5. Do I get any refund if I cancel my ticket?

No, as we have mentioned in the terms and conditions, monument ticket can't be rescheduled or cancelled. 

What we offer

Travel Lite

Small Size Businesses

For SMEs who undertake LESS than 1,000 trips or spend LESS than Rs.1 Crore on travel in a year

- Do it Yourself (DIY) booking tool on Web & App

- 100% GST compliant

- Access to Special Corporate Fares with Free Rescheduling & more

- Option to configure 1 Level Supervisor Approval

- Detailed, Real-time booking & cancellation Reports

Travel Pro

Medium Size Businesses

For Mid-Sized business who undertake LESS than 2,500 trips or spend LESS than Rs.5 Crore on travel in a year

- Access to special negotiated fares for Flights & Hotels bookings.

- Bookings available for our entire suite of products - Flight, Hotel, Train, Bus, Cars, Insurance & VISA

- Control, Visibility & Efficiency with Corporate Policies & Approval flow.

- Option to get GST Invoices.

- Automated MIS reports.

Travel Elite

Large Businesses

For large business who undertake MORE than 2,500 plus trips or spend MORE than Rs.5 Crore on travel in a year

- Book Flights/Hotels on your negotiated rates

- Dedicated, On-Site Travel Desk with 24x7 Support

- Real-time HRMS sync, automated data feeds (SAP)

All products available to book / request - Flight, Hotel, Train, Bus, Cars, Insurance & VISA

Multi- level Policies, Approvals & Configurations with ability of building customised solutions.

Enjoy the convenience of Yatra

1.Flight Reservations

• Easily find and reserve economical flight tickets from both domestic and international airlines.

• Conveniently book one-way or round-trip flights on a single interface that displays fare details, offering exclusive discounts.

• Secure the best deals on all major domestic airlines such as Indigo, Spice Jet, Go Air, Air India, Air Asia, Air India Express, Vistara, and others via the Flight Booking App.

• Access special offers when booking flight tickets on prominent international airlines including British Airways, Virgin Atlantic, Lufthansa, Jet Airways, Emirates, Etihad, Singapore Airlines, Malaysian Airlines, Cathay Pacific, etc.

• Modify search criteria directly on the results page by selecting new dates using the airfare calendar within Yatra's flight booking app.

• Post successful flight reservations, discover hotels at your chosen destination through online hotel booking.

• Avail convenient online payment options for affordable flights and hotel bookings via multiple channels on this travel app.

2.Hotel Reservations

• Choose from an extensive network of over 70,000 domestic and 500,000 international hotels for hassle-free bookings.

• Enjoy attractive discounts on hotel stays with the Yatra app.

• Seamlessly search hotel rooms by city, area, hotel name, and filter them based on star ratings, amenities, price, TripAdvisor rating, location, etc.

• Make informed decisions by reviewing user ratings and feedback before finalizing a hotel booking.

• View hotel and room photographs along with their exact locations on the map.

• Select premium, budget-friendly, or pocket-friendly hotels on the Yatra app according to your preferences, with the option to pay directly at the hotel.

• Personalize your hotel selection based on criteria like free WiFi, complimentary breakfast, free cancellation policy, pay-at-hotel facility, etc.

• Save preferred hotels to a list and share it with friends and family to coordinate your stay together.

3.Bus Reservations：

• Browse and reserve bus tickets from a vast network of bus operators covering over 15,000 routes across India.

• Pick from various bus types including Seater, Sleeper, AC, Non-AC Deluxe, and AC Volvo.

4.Cab Reservations：

• Book cab rides in 100+ cities across India.

• Explore and reserve outstation trips, hourly cabs, and self-drive car rentals.

5.Holiday Packages

• Select from a diverse array of domestic and international holiday packages.

• Browse holidays by themes like hill stations, beaches, adventures, weekend getaways, luxury tours, wildlife excursions, and more.

• Design your travel itinerary and receive expert guidance by scheduling a call back from our travel specialists.

6.Train Reservations

• Discover and book Indian Railways train tickets conveniently.

• Track PNR status, live train updates, and leverage eCash rewards to cut down on expenses.

• The IRCTC officially authorizes the Yatra app for seamless train reservations.

7.SME (Small and Medium Enterprises) Reservations

• Utilize the Yatra SME App for economical flight bookings with low or no cancellation fees.

• Avail exclusive rates for bus and train reservations via the SME App.

8.E-tickets for Monuments

• Book online tickets for 178 heritage monuments across India using the Yatra App.

9.My Bookings

• Store your travel plans safely in My Bookings for future access even in offline mode.

• Retrieve booking particulars, request e-tickets, and receive essential travel information via SMS.

• Save your tickets to Passbook for eco-friendly and smart travel management.

10.More to Explore!

• Redeem Yatra eCash on your travel reservations.

• Refer the app to friends and accrue eCash as rewards.

For any queries or suggestions, reach out to us at apps@yatra.com.