Zain Iraq - Calls & messages in Iraq

Unleash a World of Opportunities with Zain Iraq!

Indulge in the epitome of digital services through our modern app, crafted to enhance your voyage into a realm of boundless connectivity. Harness the potential of convenience, efficiency, and sophistication like never before.

Welcome to the era of seamless connectivity! With the brand-new Zain Iraq app, you now wield the power to navigate your digital realm right at your fingertips, regardless of your location.

About Zain Iraq

Zain Iraq is the leading telecommunications company in Iraq. It is part of Zain Group - the leading mobile telecom innovator in the Middle East and North Africa (MENA).

Zain Iraq’s strategy is based on understanding the needs of its consumers and partners. It places them at the core of any service or idea, providing them with the best and most advanced services that can meet the aspirations of 19 million subscribers (as of the end of June 2024), utilizing its superior and fastest 4.5G+ network in the country.

We are an integral part of the local community, which makes our partnership and cooperation, especially with the youth, a very strategic approach that all our employees have adopted.

We have always been determined to ensure that all our economic, social, and cultural projects that fall within our corporate sustainability program positively impact the lives of our partnering community.

Zain Iraq believes that you are “its Wonderful World”.

Functions List

Prepaid

KAFOO Line

Zain AlaModek Line

Zeyarah line (Visitor's SIM Card)

Zorbasha line

Kolish Zain line

Zain Ahlna Line

Besinoor “Bela Hedod” line

How to get a line

Zain Iraq New Recharge Cards

Conditions Of Prepaid Service Ownership

Other Lines

MooTabi3ee line

Zain Wiyakom line

Zain La'yonkom Line

New Zain eeZee line

Zain Shlonak line

ALO & ALO SHAKO MAKO Lines

eeZee Plus line

Postpaid Plans

“PRIME” line strongest postpaid line from Zain

Mumeiz Plus

Mumeiz

Conditions of Subscription Contract Of Postpaid Service

Roaming Services

Turkey 4 GB bundle

Jordan 4 GB bundle

Iran 7GB bundle

Qatar bundles

UAE Weekly bundle 5GB

Hajj Bundles

Kuwait Bundle

Internet bundles 2GB and 1GB

Roaming Prices

Flight & Maritime Roaming

Roaming Q&A

Services

SIM replacement

recharge them service

“Get Your Credit Info” service

Zain Iraq Application

Video Calls Service

WalletCard From Zain Cash

*100# offers

Choose Your Credit Validity!

Wasel Hessabak Service

Rayah Balek Service

Zain Cash service

Balance Transfer service

Call Me Back Service

Electronic Voucher

*315# for After Sales Services

Once you run out of credit…Zain will introduce you an extra credit

Ownership Transfer Service

“My Number” Service

International Calls

Call Forwarding

Conference Call

Wait & Holding Call service

Voice SMS

MissU Service

Zain Voice Mail Service

MMS Service

Messaging SMS Service

Postpaid Services

How to get a line

Bill payment

Prepaid & Postpaid FAQ

1. How do I know how much credit do I have on my prepaid line?

To know how much credit you have on your prepaid card follow one of these two methods:

Dial 118 and follow the instructions given, you will be able to know your remaining credit & validity.

press *100# then ok replay with 1 to know credit and validity

2. How can I do a replacement for my damaged SIM card?  

- Visit one of Zain main shops

- The official documents for replacement: Civil ID or Unified cared or passport driving licenses

- Sim replacement fee is: 5,000 IQD

- Only the owner of the Sim card has the rights to make the replacement

3. How can I use the chat service on 2428?

you can simply send an empty text message to 2428 and start using the chat service

I can not call anyone and I found this statement on my mobile "you are not allowed to make call" how can I get rid of this problem? 

Check line if its credit was expired, if yes you need to recharge your account by any type of RC in order to be allowed to make calls

When I tried to call anyone the statement that appears on my mobile is "unregistered SIM" how can I get rid of this problem?

Visit one of our main shops bringing with you (sim card, personal documents and personal picture).

4. How can I recharge my account?

To recharge your prepaid line with any recharge card, you have to follow one of these two methods:

Dial 116 and follow the instructions given, you will be able to recharge your credit You can Press*101# then insert 16 digits Recharge Card number then # then press OK or Call and you will receive a short message showing the new credit.

5. How much is the cost of local calls?

It depends on your line type, and to check Call the 107 and follow the voice commands by choosing your line tariff plan, for example (eeZee All Day). Upon selecting the type of offer name follow the instructions to know the rates for all local and international rates. or send the request to our social media pages on Facebook & Twitter or by send his request to this email address 107@iq.zain.com.

6. What is the method to know my bill?

To know your bill please follow one of the bellow methods:

    Through 107 IVR channel.

    Through Shops.

    Through credit control hot line (07822226431)

    Send SMS to 2014 and write (Balance)

Exciting updates await you!

• Enhanced Performance: Our app has been supercharged for swift responsiveness, ensuring effortless account management from anywhere!

• Striking UI/UX: Immerse yourself in an enhanced visual journey that transforms service management into a delightful experience. You'll keep coming back for more!

• Unmatched Convenience: From line management to checking, shopping, recharging, and payments - everything is just a tap away now!

• 24/7 Support: Instant assistance at your beck and call, no matter where you are!

At Zain, we're not merely a telecommunications company; we are a commitment. Our dedication to "A Wonderful World" propels us to continually innovate and enhance the lives of the communities we cater to. Discover it firsthand - download the Zain Iraq app today and set off on a voyage of infinite possibilities!

Remember to share your feedback 😊

Please note that specific tariffs, such as B2B and Hybrid-Postpaid Customers, may have restricted access to certain features and functionalities within this app. We are constantly striving to elevate your experience and aspire to offer additional advantages in forthcoming updates. Thank you for your understanding and support.