Zappos - Shoe shopping assistant

Everything about Zappos:

Discover Zappos: Are you tired of endlessly scrolling through online stores trying to find the perfect pair? Look no further! We've got your back (and your feet) covered with our amazing selection of shoes that will make you want to do a happy dance. From sneakers to stilettos, we’ve curated styles for every occasion and every personality.

Features:

- Shop top brands and latest trends in shoes, clothing, accessories, & more.

- Unrivaled selection of products with free delivery and returns.

- Find boots, flats, sneakers, heels, pumps, and more from exclusive brands.

- Stay ahead of the fashion game with on-trend styles for women, men, and kids.

- High-resolution images and videos for confident online shopping.

- World-class customer service available 24/7 by call, text, live chat, and email.

Featured Recommendations:

- "Upgrade your wardrobe effortlessly with Zappos - trust me, it's a game-changer!"

- "Zappos app = endless options + free returns. What more could you ask for?"

FAQ:

Can I exchange my order instead of returning it?

Yes, you have the option to exchange an eligible item instead of returning it for a refund. You may be able to process a self-service exchange in your Zappos.com account—you will see this option in your account if an item is eligible to exchange via self-service. If a self-service exchange option is not available in your Zappos.com account, you can contact usto initiate your exchange. For more terms, please see the Zappos.com Shipping Returns & Exchange Policy.

As a Zappos.com customer you have the option of exchanging an eligible item instead of returning it for a refund. You may be able to process an exchange yourself for certain eligible items in your Zappos.com account. If an item is eligible, you will see an option in your account to select an item to exchange, and will be provided the instructions and terms that apply to your exchange. You also always have the option to contact us via phone, chat, or email, and we will gladly assist you with the exchange process. Our Customer Loyalty Team is available 24/7 and more than happy to help!

How long does it take for me to get a refund?

It can take up to 30 days for your return to be inspected and processed for a refund once it is received at our fulfillment center. In certain circumstances refund time frames may be longer. Once your qualifying return is approved, Zappos will issue your refund. Depending on your method of payment, please allow the additional timeframe for your financial institution to make funds available in your account: Debit or credit cards: up to 10 business days; international cards: up to 30 business days; PayPal transactions: up to 30 business days; AfterPay payments: up to 20 business days; and Zappos gift cards: up to 24 hours.

What is Drop-off without shipping box and label?

If available in your area, you can bring your item(s) in their original manufacturer’s packaging (i.e. shoe boxes or clothing bag) and disassembled from the shipping box if applicable to a Whole Foods Market. They’ll scan your return code and then pack, label, and ship your return for FREE. You don’t need to put your item(s) in a shipping box or print a label.

If you choose Whole Foods Market as your drop-off location, locate the Amazon Return Counter or Whole Foods Market Customer Service Desk inside the Whole Foods Market store and show the return code on your mobile device to a store associate.

Do you do back orders?

No. We do not do back orders. If an item is out of stock the Zappos Customer Loyalty Team will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.