English

Zaxbys - Fast food ordering

Get exclusive deals and order your favorite chicken meals instantly

Zaxbys
  • 10.3.0 Version
  • 1.1 Score
  • 1M+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (107.04 MB)
Old Versions
Zaxbys Zaxbys Zaxbys Zaxbys Zaxbys Zaxbys Zaxbys
CONS

Customer Support Challenges

Limited Rewards Redemption

Are you in the mood for Zaxby's delicious and saucy food? Our newly launched app is here to satisfy your cravings quickly. With our Zax Rewardz program, you can easily access all your favorite items like Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries. Simply select your preferred Zaxby's location to either pick up your order or have it delivered with just a few taps. By ordering through the app, you can earn points which you can later redeem for special rewards. For every dollar you spend, you receive 10 points towards these tasty rewards. Before you know it, you'll be enjoying free food!

Key features of the app include:

- Earn 10 points for every $1 spent. Consider saving up your points for a special treat later on.

- Zaxby's offers delivery services. You can choose your preferred delivery service within the app to have your cravings brought straight to your doorstep.

- Skip the line by placing your order for in-store pickup or select curbside pickup, and we'll make sure it's ready when you arrive.

- Save your favorite orders and store locations for quick access next time.

- Easily manage gift cards. You can digitize physical gift cards or send eGift cards using our convenient app.

- Planning an event or feeding a crowd? Check out our platters and catering options to cover all your needs.

FAQ

How do I update my personal information?

You can update your personal information in the Account tab when logged into the app. The Account tab allows you to update Payment Information, Fave Stores, Address Book, Gift Cards, and Communication Preferences. To edit your first name, last name, date of birth, phone number, and please select edit within the Account tab. Please note that your date of birth can only be changed once.

How do I mark a location as my favorite?

Under the Account tab, please select Fave Stores, then select Add a Store. The map will display the stores around your current location, or you can enter city, state, or zip code to find a specific location. Once the location is selected, click the star icon in the top right by the word favorite. The location will now be displayed under the Fave Store section under the Account tab.

How does the Zax Rewardz program work?

Every $1 spent on an eligible in-store, online, or delivery (through the Zaxbys app and Zaxbys.com) purchases gives you 10 points, which you can put towards saucy rewards. The more points you earn, the bigger the reward you can redeem. Points earned will appear on your account 24 hours after the order was confirmed. See the rewards program terms for complete details

How can I view my available rewards?

Please select the Rewards tab from the homescreen. Check your available point balance located at the top left of the screen. Scroll down to see what rewards you are eligible for depending on your balance.

What if my reward expired?

All Deals and Offers expire, although we do our best to give you enough time to redeem. You can check your account for current Deals and Offers and view expiration dates. Once a Deal or Offer is expired, it is unable to be redeemed. Points expire 365 days from when they are earned.

Show More
Information
  • Version10.3.0
  • UpdateOct 15, 2024
  • DeveloperZaxby's Franchising, Inc
  • CategoryFood & Drink
  • Requires AndroidAndroid 7.0+
  • Downloads1M+
  • Package Namecom.snapfinger.mobile.zaxbys
  • Signaturea1e45b3d04193a99fb7409178df11d2e
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
1.1 5 Reviews
5
4
3
2
1
  • Private Private
    Private Private

    I tried to place an order using the app, but when I tapped on "review order" to pay, an error popped up. I uninstalled and reinstalled the app, but it didn't help. I couldn't even find the store in Mansfield, TX where I usually order from. I'm familiar with that location because I've been there several times. This app is just not working well.

  • Rhiannon Crandall
    Rhiannon Crandall

    I used this app about 6 months ago and it was terrible. I had problems with being charged twice and they wouldn't refund me. Today, I thought I'd give it another try after all this time to see if things had improved. I placed a long order, waited for it to go through, but it took so long to load and eventually failed. Everything I had spent 10 minutes putting in was lost. Then, 5 minutes later, I got a message saying they couldn't process my order! Now I have a charge with a pending refund on my account. Ugh, so frustrating! 😡

  • Tami A
    Tami A

    So, I tried using the app today and it was a bit unreliable. Firstly, it was very slow to load, making me anxious about my order status while waiting in the drive-thru. I wasn't even sure if my order had been placed. Finally, an email notification came through, indicating that my order had gone through. Phew! The interface was not user-friendly - the tiny rows under each item made it hard to select my preferred options. Even customizing my order took many clicks. In general, the app could definitely use some improvements. I downloaded it hoping to enjoy rewards but sadly, those are few and far between.

  • Terri Waddell
    Terri Waddell

    Oh, funny thing. I've been looking forward to using this meal reward all week. Sadly, every time I attempt to add it to the cart for pick-up, the app charges me the full price instead. So, today I thought of redeeming it in-store instead. But guess what? The QR code on my screen was way too tiny for the store scanner to detect it. Couldn't even zoom in! Well, at least I gave it a shot. But seems like just another sneaky tactic to get you to link your credit card to their system.

  • Branden Johnson
    Branden Johnson

    The app has improved a lot since it originally launched. It works smoothly now and offers fantastic deals and rewards that I really enjoy. It motivates me to visit Zaxby's more often.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Zaxbys
  • Package Name: com.snapfinger.mobile.zaxbys
  • Signature: a1e45b3d04193a99fb7409178df11d2e