Zilveren Kruis - Health insurance management

Quickly and securely manage your healthcare affairs through the Zilveren Kruis app

Accessing our app always requires logging in with DigiD to ensure convenient and secure access to your personal information. You can view the app in Dutch or English.

Secure, convenient mobile health insurance management with easy claim submissions

The Zilveren Kruis app serves as a convenient solution for managing your health care needs securely on your mobile device. Once logged in using DigiD, it offers a personalized experience, allowing you to swiftly check details of your insurance coverage, track reimbursements, and view your submitted health care costs along with your remaining excess balance. Notably, it supports both Dutch and English language options.

Submitting claims is a straightforward process where users can simply take a photo of health care receipts and upload them for processing, with the promise of reimbursement typically within two working days. For any inquiries regarding reimbursements, responsive customer service is provided, featuring both a chatbot and live agents to address questions.

Efficiently check:

- Your insurance details and those covered under your policy.

- Your reimbursements.

- Health care costs that have been submitted and reimbursed.

- The remaining amount of your deductible.

Easily handle tasks such as:

- Submitting your claims. Take a photo and upload it for quick reimbursement on the following working day.

- Getting answers to your questions about reimbursements. Chat with our chatbot or speak with customer service representatives.

- Managing your transport authorization.

Did you know that you can access your health insurance card through the app?